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[No QA] Docs updates for E/A#93852 personal card connection status and last sync - #97389

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[No QA] Docs updates for E/A#93852 personal card connection status and last sync#97389
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Explanation of Change

Follow-up help-site updates for #93852, which adds connection health visibility (status + last sync) to bank accounts and cards in the Wallet/payment surfaces.

This PR documents the new personal card connection-status experience in the Manage Personal Cards article:

  • Personal cards in Wallet > Cards now show a connection status of Active or Inactive, plus when the card last synced (Synced [relative date] or Never synced).
  • Inactive personal cards show Please fix this connection with a Fix button.
  • Added an FAQ entry covering company cards that show as Inactive in the Wallet (Please fix this connection in company cards for admins, Please ask an admin to fix this connection for non-admins).

All labels were taken verbatim from the PR's src/languages/en.ts additions and verified against the exact UI copy.

⚠️ Staged for the walletConnectionStatus beta

The feature in #93852 is gated behind the walletConnectionStatus beta (isBetaEnabled(CONST.BETAS.WALLET_CONNECTION_STATUS)), so it is not yet visible to all users. This PR is intentionally a draft — it should be merged once the feature reaches general availability so the help site doesn't describe UI most users can't see.

Related surfaces not covered here (candidate follow-ups at GA)

The same feature also adds status labels to bank accounts (Active / Incomplete / Pending / Verifying / Locked, with messages like Finish adding bank account, Please confirm test transactions, We're reviewing your documentation, This account requires attention) shown in Wallet > Bank accounts and Workspaces > [Workspace] > Workflows. These map to the existing Connect / Validate / Unlock a Business Bank Account articles and were deliberately left out of this PR to keep the scope tight and avoid documenting still-evolving beta copy across multiple files. Happy to expand into those if you'd like.


@marufsharifi, please review the files changed and confirm they reflect the current behavior. Then post a new comment saying @MelvinBot mark this PR as ready for review.

Co-authored-by: Maruf Sharifi <marufsharifi@users.noreply.github.com>
@MelvinBot MelvinBot added the HelpDot Apply this label if the issue relates to ExpensifyHelp label Jul 29, 2026
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Nothing to fix here — the only failing check is Check independent approval (step "Verify peer review"), and every other check is passing.

That check isn't a code or test failure. It fails simply because the PR hasn't received an independent human review approval yet, so there's no commit I can push to make it pass. It'll clear on its own once a reviewer approves.

Since this PR is intentionally a draft (staged for the walletConnectionStatus beta GA), that pending-approval state is expected. No action needed from me.

@github-actions github-actions Bot changed the title Docs updates for E/A#93852 personal card connection status and last sync [No QA] Docs updates for E/A#93852 personal card connection status and last sync Aug 17, 2026
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A preview of your ExpensifyHelp changes have been deployed to https://b4af41b1.helpdot.pages.dev ⚡️

Updated articles:

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