🎯 Behavioral Analytics & Data Science
🎓 M.Sc. Data Science Candidate | BSc in Psychology
📍 Kuala Lumpur, Malaysia | 🌐 Exploring the intersection of data, behavior, and operational systems
- 💬 5+ years across customer operations, e-commerce, and behavioral analytics
- 🧠 Currently pursuing a Master of Data Science @ Sunway University (Grad '27)
- 📈 Focused on predictive modeling, behavioral analytics, and operational insights
- 📊 Google Data Analytics Certificate | May 2026 • Verify Credential
- 🔄 Scrum Fundamentals Certified (SFC) | 2026 • Verify Credential
- 📋 Kanban Essentials Certified (KEC) | May 2026 • Verify Credential
- 🇦🇺 Deloitte Australia Data Analytics Job Simulation | April 2025 • Verify Credential
- 🧪 Machine learning for behavioral analytics & churn prediction
- 🧠 NLP-based support ticket and escalation analysis
- 📊 Statistical modeling and operational insight generation
- 🛍️ Data storytelling in customer and platform operations
- Behavioral Analytics
- Predictive Modeling
- Product & Operational Analytics
- Moderation Workflow Insights
- Customer Intelligence