docs: Multi-Location Web Chat widget guide#647
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Add a new guide for the Multi-Location Web Chat widget (a brand/group-level widget that shows visitors a location picker, routing each to that location's own AI Chat Receptionist), with screenshots captured from Demo. Update related docs to point to the new guide: the multi-location Conversations "Franchise Websites" section, the partner-facing AI web chat widget article, the AI Chat Receptionist guide, and the Business App web chat overview. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
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Summary
Documentation for the new Multi-Location Web Chat widget, timed to ship with the feature.
A multi-location web chat widget is a brand/group-level widget: a single embed on a brand or franchise's main website shows visitors a searchable location picker, and each selection opens a chat with that location's own AI Chat Receptionist.
New
multi-location-web-chat.mdx— full guide: what it is, how it works, comparison to standard widgets, prerequisites (any version of Conversations AI active per location), create flow, install (data-widget-type="group"), visitor experience, lead routing, and FAQ. Includes 5 screenshots captured from Demo.Updated (cross-links to the new guide)
inbox-in-multi-location.mdx— rewrote the "Franchise Websites" section to lead with the new widgetconversations/ai-assisted-web-chat-widget.mdx(partner-facing) — new "Multi-location websites" sectionai/ai-workforce/ai-chat-receptionist/index.md— tip on per-location answeringbusiness-app/.../ai-assisted-web-chat-widget-overview.mdx— cross-link tipNotes for reviewers
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