Docs: Reply to Comments AI Employee toggle (LIS-2797)#682
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…ggle Documents the automated comment-reply toggle for the Social Media Manager AI Employee, covering Instagram, Facebook, and LinkedIn. Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01DGXA5CCeKECT7CjUj3VMeu
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JIRA
LIS-2797 — "Reply to Comments" toggle available in Social Media Manager AI Employee settings
Classification
Summary of documentation updates
Added a new subsection, "Automating Comment Replies with the Social Media Manager AI Employee," to
docusaurus/docs/social-marketing/tools/customer-comments.mdx, under the existing "Leveraging AI to Enhance Your Comment Responses" section.It documents:
Existing vs. new docs
Updated an existing page — no new page was created.
Placement reasoning
customer-comments.mdxalready has a dedicated section on using AI for comment responses (the manual "AI Suggestion" reply feature). The new automated-reply toggle is a direct extension of that same comment-response workflow, so it was added as a sibling subsection rather than a new page or a separate AI Workforce article. No dedicated page for the "Social Media Manager" AI Employee currently exists in the AI Workforce docs, and the acceptance criteria didn't include enough detail (setup flow, capabilities, knowledge sources, etc.) to justify standing one up from scratch.Acceptance criteria coverage
Figma / images
None were provided with this ticket; documentation is based on the JIRA description and acceptance criteria only.
Skills used
pre-push-validation— confirmed frontmatter, tags, links, and formatting are all intact (no new links, tags, or images were introduced)Assumptions / limitations
businessapp-docsandpartnercenter-docsrepositories, not the product/engineering repo where the actual code changes live. As a result, the linked implementation PRs could not be inspected directly to identify a reviewer from the code author list. No reviewer was assigned for this reason — please assign the appropriate developer manually.AI > AI Workforce) mirrors the established pattern already documented for other AI Employees in this repo, since the ticket didn't specify exact menu wording.cc @ahnikakuse @haleyserrano @maryam6samadi
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