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docs: add troubleshooting steps for Ubuntu minion Salt version mismatch #4733

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6 changes: 6 additions & 0 deletions modules/client-configuration/pages/clients-ubuntu.adoc
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Expand Up @@ -333,3 +333,9 @@ ifdef::backend-pdf[]
include::../partials/create_bootstrap_repo_register.adoc[]
endif::[]

[WARNING]
====
The term "bootstrap script" in {productname} refers to the script generated by the {productname} Server, not the upstream https://github.com/saltstack/salt-bootstrap[salt-bootstrap] project.
Using the upstream `salt-bootstrap` script to register minions is unsupported. It installs a standard Salt package that is missing patches required by {productname}, and may install a version that is incompatible with your server. This can cause registration failures such as `The Salt Master server's public key did not authenticate`.
All minions must use the `venv-salt-minion` Salt Bundle package from the Client Tools repository for their distribution. See xref:client-configuration:registration-overview.adoc[] for the supported registration methods.
====