Internal strategic analysis of Fábrica Pastelaria São Silvestre, including organizational structure, mission and values, financial overview, and information systems evaluation (ERP, POS, Sage). Identifies strengths, weaknesses, and digital improvement opportunities such as CRM and e-commerce.
porter crm e-commerce information-systems pest swot balanced-scorecard digital-transformation business-analysis value-chain organizational-strategy vrio mcfarlan
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Updated
Oct 24, 2025