laai

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Muhamad-Shahan / NextGen-Customer-Retention

Official implementation of "Next-Gen Customer Retention". A Stacked Ensemble Churn Prediction model achieving 98.1% accuracy. Introduces the Latency Aware Accuracy Index (LAAI) for real-time efficiency. 📄 Published in SES Journal (2025).

ensemble-model churnprediction laai

Updated Dec 1, 2025
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