A demonstration inbound voice based contact centre written in Python 3
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Sep 18, 2018 - HTML
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contact-centre
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C# Contact center based on TaskRouter
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May 31, 2023 - HTML
RAG-powered contact centre co-pilot for a fictional UK tech retailer. Claude Sonnet + ChromaDB + cross-encoder re-ranking. 82% accuracy across 50 evaluation questions. Streamlit UI, 33 tests, CI/CD.
python nlp contact-centre claude rag pydantic streamlit sentence-transformers langchain anthropic chromadb retrieval-augmented-generation
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Mar 29, 2026 - Python
Responsible AI orchestration lab for utility customer service, with guardrails, RAG, mocked tools, IVR simulation, evals and tests.
customer-service contact-centre amazon-lex rag fastapi guardrails amazon-connect responsible-ai evals aws-bedrock ai-orchestration
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Jul 1, 2026 - Python
Free open-source PCI DSS SAQ checklists in plain English
checklist nextjs payments fintech pci-dss compliance contact-centre pci-compliance saq cardholder-data payment-security self-assessment-questionnaire
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May 11, 2026 - TypeScript
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