A double-clickable macOS app that collects Pro Tools crash logs and detailed system info after a crash.
| File | Contents |
|---|---|
00_summary.txt |
Quick overview: macOS version, uptime, crash count, Pro Tools version |
crash_logs/ |
.crash, .ips, .hang files from DiagnosticReports mentioning Pro Tools/Avid (last 2h) |
avid_logs/ |
Files from ~/Library/Logs/Avid and Avid support directories modified in the last 2h |
system_log_protools.txt |
macOS unified log filtered for Pro Tools, ProTools, DAE, DigiLink processes (last 2h) |
system_info_full.txt |
Full system_profiler dump: hardware, audio, USB, Thunderbolt, PCIe, storage, displays, BT, network, extensions |
audio_plugins.txt |
Directory listing of all AU, VST, VST3, and AAX plugin folders |
running_processes.txt |
Snapshot of all running processes at collection time |
third_party_kexts.txt |
Loaded third-party kernel extensions (relevant for audio interface drivers) |
Report folders are saved to your Desktop as ProToolsReport_YYYY-MM-DD_HH-MM-SS/.
- Copy
ProToolsReport.appto your Applications folder or Desktop. - First launch only — macOS will block it as "unidentified developer":
- Right-click the app → Open → click Open in the dialog.
- After that, you can double-click it normally.
- Grant any permissions macOS prompts for (Full Disk Access helps for system log collection).
For complete log access:
- System Settings → Privacy & Security → Full Disk Access
- Click
+and addProToolsReport.app - Also add
Terminal.appif the app is launched from Terminal during testing.
After a Pro Tools crash, double-click the app. A dialog will appear while it collects data (up to ~60 seconds due to system_profiler). When done, the report folder opens automatically on your Desktop.
Edit ProToolsReport.app/Contents/MacOS/ProToolsReport and change:
HOURS=2to however many hours back you want to search.
ProToolsReport.app/
Contents/
Info.plist # macOS bundle metadata
MacOS/
ProToolsReport # The shell script (executable)
Resources/ # Reserved for future icon etc.