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update SeaX release note for 3/12 & 3/20 - #505

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Product-update
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update SeaX release note for 3/12 & 3/20#505
KimChang-seasalt wants to merge 1 commit into
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Product-update

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Summary of Changes

Hello, I'm Gemini Code Assist1! I'm currently reviewing this pull request and will post my feedback shortly. In the meantime, here's a summary to help you and other reviewers quickly get up to speed!

This pull request updates the SeaX product update documentation by adding new release notes for March 12th and March 20th, 2026. The updates cover a range of new features, improvements, and bug fixes across the platform, including UI enhancements, branding consistency, payment system integration, messaging capabilities, and CRM synchronization, ensuring users have access to the latest information in both English and Chinese.

Highlights

  • New Features & Improvements (3/20/2026): Introduced a revamped conversation layout with a side panel for intuitive contact management, unified branding to Seasalt.ai across all platforms, upgraded to SeaPay with a new credits-based mechanism, added one-click copy for channel names and IDs, enhanced usage tracking for voice and AI campaigns, and implemented SMS load control for delivery stability.
  • Bug Fixes (3/20/2026): Resolved WhatsApp CSV conflicts for smoother contact import, fixed Zoho sync delays for real-time contact updates, and corrected billing logs to ensure sessions are accurately recorded.
  • New Features & Improvements (3/12/2026): Enabled SMS/MMS and bulk message events to sync to SeaPay for usage monitoring, improved detection of user-owned Twilio accounts, optimized outbound API response time and Twilio connection timeout, extended mobile app support for Instagram and Messenger channel binding, and added Zoho CRM integration for bulk contact import on initial setup.
  • Bug Fixes (3/12/2026): Fixed call recording link format for correct playback and implemented auto-conversion of login emails to lowercase to prevent case-sensitive login failures.

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Code Review

This pull request adds new product updates for March 2026 (specifically 3/20 and 3/12) to both the English and Chinese versions of the product updates markdown file. The review comments suggest minor formatting and consistency improvements in the Chinese markdown file, such as removing periods at the end of bullet points and correcting spacing around enumeration commas.

##### **<font color="#d66a60">修正項目</font>**

- 修正以 CSV 匯入 WhatsApp 聯絡人時可能的重複衝突錯誤
- 修正 Zoho 與系統聯絡人資料同步時的更新延遲問題,確保客戶資訊即時反應。

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medium

For consistency within this bulleted list, please remove the period () at the end of the line. The other items in this list do not end with a period.

Suggested change
- 修正 Zoho 與系統聯絡人資料同步時的更新延遲問題,確保客戶資訊即時反應
- 修正 Zoho 與系統聯絡人資料同步時的更新延遲問題,確保客戶資訊即時反應


- 支援將SMS、MMS及群發訊息事件自動同步至 SeaPay 計費系統,以進行用量監測
- 用量統計中新增識別機制,能精確區分用戶是否使用自有 Twilio 帳號
- 優化外撥 API 回應速度與 Twilio 連線逾時設定,以增強通訊品質。

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medium

For consistency within this bulleted list, please remove the period () at the end of the line. The other items in this list do not end with a period.

Suggested change
- 優化外撥 API 回應速度與 Twilio 連線逾時設定,以增強通訊品質
- 優化外撥 API 回應速度與 Twilio 連線逾時設定,以增強通訊品質

- 支援將SMS、MMS及群發訊息事件自動同步至 SeaPay 計費系統,以進行用量監測
- 用量統計中新增識別機制,能精確區分用戶是否使用自有 Twilio 帳號
- 優化外撥 API 回應速度與 Twilio 連線逾時設定,以增強通訊品質。
- 行動版 App 支援綁定 Instagram 、Messenger 頻道

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medium

There appear to be extra spaces around the enumeration comma (). For consistency with the rest of the document, please remove these spaces.

Suggested change
- 行動版 App 支援綁定 Instagram 、Messenger 頻道
- 行動版 App 支援綁定 Instagram、Messenger 頻道

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