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ShrineOps

Crowd flow intelligence & incident prevention for large-scale religious gatherings

Build Status Federation Ticketing APIs License


ShrineOps is an operational management platform for shrine administrators managing high-volume pilgrimage events. It handles crowd density telemetry, permit quota enforcement, vendor coordination, and — as of this release — stampede prediction via ML.

Built originally for a single site in 2021. Now used across 14 sites in 7 countries. We did not expect this to grow like this. Farrukh warned me in 2022 that we'd be here and I didn't listen.


What's New in 2.4.x

🧠 Stampede Prediction ML Module (/modules/stampede_predict)

Finally shipping this. It has been sitting in feature/ml-crowd since November.

The model ingests real-time density feeds from gate sensors and produces a risk score (0–100) every 90 seconds. Scores above 74 trigger an advisory; above 88 triggers an automated PA routing request. The threshold numbers are not arbitrary — they came out of calibration against the 2023 Arbaeen dataset, which Nadia spent three weeks cleaning. Do not change them without talking to her first.

Current model: gradient-boosted ensemble, nothing fancy. We tried a transformer approach in January and it was worse on sparse sensor grids, which is most of what our clients have.

# quick start — stampede module only
python -m shrineops.stampede_predict --feed live --site <site_id> --threshold 74

See /modules/stampede_predict/README.md for full config. Yes there is a separate README in there. I know. It's a big module.


🎟️ Ticketing API Integrations — now 7 (was 4)

We've added three new ticketing backends since 2.3.x:

Integration Status Notes
ZiyaraPass ✅ stable original, v1 API still works somehow
HajjPortal Gov ✅ stable requires VPN cert, see wiki
PilgrimBook ✅ stable
SacredEntry (legacy) ✅ stable SOAP, yes I know, don't @ me
VenerationHub ✅ new REST, solid docs, easiest integration we've done
ShrineDirect ✅ new needs API key rotation every 90 days, set a calendar reminder
OmrahLink ⚠️ new / beta their sandbox is broken half the time, see #SOPS-441

OmrahLink is in beta because their engineering team keeps changing the auth flow. We've had three breaking changes since February. At this point I've just added a retry wrapper and called it done. Tariq is supposedly in contact with their CTO but I'll believe it when I see it.


🕌 Multi-Shrine Federation — BETA

You can now link multiple shrine deployments into a federation cluster. This lets you:

  • Share aggregate crowd data across sites in real time
  • Coordinate quota overflows (pilgrims turned away at Site A get re-routed to Site B if capacity exists)
  • Unified incident dashboard across all federated sites

This is genuinely experimental. Do not run it in production without reading /docs/federation-setup.md first. The consensus layer uses a gossip protocol that gets weird above ~40 nodes. We haven't tested past 23. Yusuf is working on it.

Badge above reflects federation capability being available, not production-ready. I will remove the BETA label when I feel comfortable. Probably Q3.


🧪 Hajj-Scale Load Testing

We ran synthetic load tests simulating 2.5M concurrent pilgrims against the federation layer. Results are in /load-tests/hajj-scale-2025/.

Short version: the API gateway holds. The websocket relay does not. Above ~800k concurrent connections the relay starts dropping ~0.3% of sensor packets, which is acceptable for most use cases but not for the stampede module which needs clean feeds. We have a patch in progress — see issue #SOPS-509, blocked since March 14 waiting on upstream fix in the relay library.

Actual Hajj deployment is still aspirational. We are in conversation with two organizations I can't name here. If you know, you know.


Known Limitations

General

  • Gate sensor mesh assumes a maximum of 247 nodes per site (hardware protocol limitation, not our fault)
  • The mobile ops app (iOS only, Android is coming, I promise) does not support offline mode in federation clusters
  • Arabic RTL layout in the dashboard vendor panel is still slightly broken — #SOPS-388, low priority for now but it looks bad

Leap-Year Votive Accounting Edge Case ⚠️

Discovered: 2025-02-29. (I am aware that 2025 is not a leap year. The system generated this timestamp. I do not know why. I have not slept enough to investigate this fully.)

When votive accounting reconciliation runs on February 29th in non-leap years — which cannot happen in the Gregorian calendar, and yet apparently can happen in our system under specific timezone offset conditions near UTC+14 — the cumulative donation ledger for multi-day votive pledges miscalculates the carryover coefficient by a factor of exactly 1/366 instead of 1/365. The resulting discrepancy is small (sub-0.3%) but it compounds over multi-year votive pledge cycles.

Workaround: if you are running multi-year votive pledge accounting and you are in UTC+13 or UTC+14, run shrineops-ledger --force-day-count 365 in your cron.

We will fix this properly but it requires touching the Hijri/Gregorian conversion layer which I am afraid of.

This is not a security issue. It is a math issue. A deeply confusing math issue that technically should not be possible. #SOPS-477 remains open. أنا لا أفهم هذا الكود بعد الآن.


Requirements

  • Python 3.10+ (3.9 breaks the stampede module's type annotations, learned this the hard way)
  • PostgreSQL 14+ for ledger backend
  • Redis 7+ for session + telemetry cache
  • Node 18+ if you're running the dashboard frontend

Installation

git clone https://github.com/shrineops/shrine-ops.git
cd shrine-ops
pip install -r requirements.txt
cp config/settings.example.yaml config/settings.yaml
# edit settings.yaml before you do anything else
python manage.py migrate
python manage.py runserver

Full deployment guide (Docker, Kubernetes, bare metal): /docs/deployment.md


Contributing

PRs welcome. Please run make lint before opening one. If the stampede module tests fail locally it might be the model weights — they're not in the repo (too large), run ./scripts/fetch-weights.sh first.

If you're adding a ticketing integration, there's a base class in /shrineops/integrations/base.py. Follow the pattern. OmrahLink is a bad example of the pattern, do not follow OmrahLink.


Contact

Operational issues: ops-alert@shrineops.io
Everything else: open an issue


ShrineOps is not affiliated with any religious authority or government body.

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