openrouter rejected (402): Insufficient credits.

Checked for Existing Issues?

Yes, I have checked existing issues and cannot find one related to this.

Software

Desktop Application

Operating System / Platform

Windows

Your Pieces OS Version

12.5.0

Early Access Program

Yes, this is related to an Early Access Program feature.

Kindly describe the bug and include as much detail as possible on what you were doing so we can reproduce the bug.

Using any model and any prompt, I get the following message:

**Completion failed**

**What to try:** The model could not complete the request. This is usually transient — try again in a moment.

**Technical detail:** openrouter rejected (402): Insufficient credits. Add more using https://openrouter.ai/settings/credits [model=x-ai/grok-4.3, provider=openrouter]

Single Click Summaries error out too:

yuppp me too :'(

Good morning, guys. Just confirming the above issue opened.

Tested with all the available models in pro subscription and with all thinking level. Same exception.

Here is the log (just hope there is nothing too private on that haha), but here is to help find out the problem.
[log-07012026.txt] (https://github.com/user-attachments/files/29539124/log-07012026.txt)

Have a nice day

I'm also experiencing this on macOS Pieces v6.0.2

Same.

Please fix this. Been happening to everyone

@weebcoder101

Thank you all for reaching out @weebcoder101 @dnzdlklc @glenscott @fagnerpereira @elysiaerica @mrambow

We are actively looking into this issue, and it should be resolved within the next 15 min.

Thank you for being patient.

I will post another response to this issue when this is resolved.

@weebcoder101

@weebcoder101 @dnzdlklc @glenscott @fagnerpereira @elysiaerica @mrambow

Thank you again for being proactive!

This issue is now resolved. Sorry for the inconvenience, and thank you for supporting Pieces!

The issue was related to billing. We are actively working with the new provider to bring billing offline so we don't run into this issue in the future.

@mark-at-pieces

Thank you, @mark-at-pieces - I can confirm things are now working again here.

@glenscott

Thank you @glenscott for verifying the fix, I will close the issue in the meantime and keep a close eye on the new provider until everything is squared away for the future!

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openrouter rejected (402): Insufficient credits. #1086

Checked for Existing Issues?

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Your Pieces OS Version

Early Access Program

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openrouter rejected (402): Insufficient credits. #1086

Description

Checked for Existing Issues?

Software

Operating System / Platform

Your Pieces OS Version

Early Access Program

Kindly describe the bug and include as much detail as possible on what you were doing so we can reproduce the bug.

Activity

elysiaerica commented on Jul 1, 2026

fagnerpereira commented on Jul 1, 2026

glenscott commented on Jul 1, 2026

dnzdlklc commented on Jul 1, 2026

weebcoder101 commented on Jul 1, 2026

mark-at-pieces commented on Jul 1, 2026

mark-at-pieces commented on Jul 1, 2026

glenscott commented on Jul 1, 2026

mark-at-pieces commented on Jul 1, 2026

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