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Expand Up @@ -33,11 +33,13 @@ This article describes how to change or replace the server on which Netwrix Data

1. Stop and disable **all NDC services** on the application server (`conceptClassifier`, `conceptIndexer`, `conceptCollector`).

![Service viewer showing NDC services](./../0-images/ka0Qk0000007H0v_0EM4u000002Qwyh.png)
<img width="1257" height="446" alt="image" src="https://github.com/user-attachments/assets/05351069-7f95-473c-adf2-f388c27f0905" />

> **NOTE:** You can also disable the NDC services using the **Service Viewer** located at: `C:\Program Files\ConceptSearching\ServiceViewer` (by default).

2. Back up the **NDC database** and the files in the **NDC Index** at `C:\Program Files\ConceptSearching\ConceptDB` (by default).
> **NOTE:** You can also disable the NDC services using the **Service Viewer** located at: `C:\Program Files\ConceptSearching\ServiceViewer` or 'C:\Program Files\Netwrix\Data Classification\ServiceViewer'
(by default).

2. Back up the **NDC database** and the files in the **NDC Index** at `C:\Program Files\ConceptSearching\ConceptDB` or 'C:\Program Files\Netwrix\Data Classification\ConceptDB' (by default).

3. Before installation, ensure the necessary software [prerequisites](https://docs.netwrix.com/docs/dataclassification/5_7) are in place.

Expand All @@ -47,6 +49,19 @@ This article describes how to change or replace the server on which Netwrix Data

5. During the install, select the checkbox to stop services on application start.

6. Copy the **backed-up Index files** from the old server to the new server's index location (`C:\Program Files\ConceptSearching\ConceptDB` by default).
6. Copy the **backed-up Index files** from the old server to the new server's index location (`C:\Program Files\ConceptSearching\ConceptDB` or or 'C:\Program Files\Netwrix\Data Classification\ConceptDB' by default).

7. If you are migrating with 5.7.10.1 onwards, you could run into this error.
<img width="551" height="345" alt="image" src="https://github.com/user-attachments/assets/731ac109-f8a6-49a8-bc75-8f240e3c6ae0" />

You need to change the value of the primary Collector, Indexer and Classifier server in the NDC DB.

The query should be run against NDC Database as follows

Update DBStats
SET
Collector1 = 'NewServerName',
Indexer1 = 'NewServerName',
Classifier1 = 'NewServerName'

7. Start **all services** on the new server, and collection resumes as normal. The `conceptCollector`, `conceptIndexer`, and `conceptClassifier` services must stay disabled on the **old server** to prevent re-connecting to the database. NDC can be uninstalled once the migration is successful.
8. Start **all services** on the new server, and collection resumes as normal. The `conceptCollector`, `conceptIndexer`, and `conceptClassifier` services must stay disabled on the **old server** to prevent re-connecting to the database. NDC can be uninstalled once the migration is successful.