ISSUE: USPS Mail Tracking not picking up mail

[ajtatum]

Describe the bug
I receive the Daily Digest from USPS and it doesn't update Mail and Packages. The email is from USPSInformeddelivery@email.informeddelivery.usps.com and the subject is like "Your Daily Digest for Fri, 9/25 is ready to view"

Environment (please complete the following information):

• OS: HaOS
• Type of device: Proxmox VM
• Home Assistant version: 2026.9.3
• Hassio/Docker/Core? Hassio
• Component version: 0.6.3

Logs
Nothing there

Screenshots
No mail/packages are picked up

Additional context
Let me know if I can be of any assistance

[firstof9]

Thanks for opening the issue!

To help diagnose why your Informed Delivery email isn't being picked up, could you check and provide the following:

1. Folder / Filter Settings:

   • Do you have an email rule or filter that moves USPS Informed Delivery emails into a folder or label other than INBOX?
   • If so, ensure that folder is selected in the Mail and Packages integration options (Mail Folder).

2. Enable Debug Logging:

   • Please enable debug logging by following the instructions in our Troubleshooting Wiki (or by adding the following to your configuration.yaml):

     logger:
       default: info
       logs:
         custom_components.mail_and_packages: debug

   • Trigger a reload or wait for the scan interval to run, then check home-assistant.log. Look for lines starting with:
     • Attempting to find Informed Delivery mail
     • Informed delivery search date: ...
     • DEBUG imap_search: ...
     • Informed Delivery email found processing...

3. Email Sample / Source:

   • If the email is in your configured folder and debug logs show the search returned no results (or found the email but extracted 0 pieces), please provide a sanitized .eml copy of today's digest (redacting any private addresses/tracking info) so we can verify if USPS made any formatting or HTML structure changes to the digest template.

[ajtatum]

I've implemented your suggestions... now just waiting until Monday for new mail to come through