I am Monika Borgaonkar

• Developer, Security & Performance Pioneer, Lead Architect, Tech Lead, Technical Manager, Speaker at TechReady and Build conferences, On panel expert at Dreamforce.
• Mastered the art of becoming the "GoTo" person for all features/services/products I have owned.
• Pioneered the efforts for starting women's cricket team in Seattle, WA.
• Love light hikes and playing board games.
• Love reading tech blogs.

AI Agents Implemented -

• Developed a Claude based AI-driven agent to perform automated billing tallying, reducing manual audit overhead and improving data accuracy.
• Built a custom Python based agent integrated with an in-house git hub MCP server to autonomously identify and patch CVE-based vulnerabilities across codebase repositories.
• Built a reflective agent that could convert Java code to Kotlin.
• Built a System prompt migrator service to do semantic migration of system prompts from a source LLM to a target LLM's. Syntax, formatting idioms, verbosity, system-instruction placement, JSON-format enforcement, and chain-of-thought style all vary drastically between model families — so the rewrite is performed by the target model itself.

Major Publications -

• https://www.microsoft.com/en-us/download/details.aspx?id=12108 ⇒ Contributed content to this white paper explaining authN, authZ and overall security model implemented in Dynamics CRM.
• https://www.microsoft.com/en-us/download/details.aspx?id=12774 ⇒ Contributed content for this white paper w.r.t firewall connectivity for onpremise setups of Dynamics CRM.
• https://www.microsoft.com/en-us/download/details.aspx?id=2684 ⇒ Contributed content for this white paper, explaining how Active Directory Federation Service(ADFS) is to be used for Internet facing deployment of Dynamics CRM.
• https://medium.com/@davinciwords/http-connection-pooling-handling-post-redirects-as-post-c908266768b2 ⇒ Published this article based on some observations w.r.t a production incident observed in Salesforce.

Major Creations and Significant Contributions -

• Started the first single person security team in Microsoft Dynamics CRM and grew the team to 10.
• Based on my handling of Security team was asked to lead Performance for entire Microsoft Dynamics CRM.
• Established cross product collaboration practices for security and performance across Microsoft Dynamics CRM, Sharepoint and Microsoft Office security teams.
• Creator of SQLInjector, XSSSentinelInjector, SoapAPIFuzzer infrastructure that would help unveil security issues in daily software builds.
• Contributed both in terms of design, secure config, setup on many aspects to make Dynamics CRM online a secure online service from day 1.
• Contributed majorly towards fulfilling software design requirements for ISO-9001, FedRAMP, GDPR compliance related security and privacy requirements.
• Pioneered Base and Extension table separation to ease form load times for Dynamics CRM.
• Contributed majorly towards integrating High Availability Disaster Recovery(HADR) feature for Dynamics CRM data center failover procedures in a manner that they meet 45 mins SLA for failover of 700 tenant databases from one DC to another.
• Completely redesigned content security for Salesforce Communities Platform to prevent Remote code execution, Elevation of Privilege Threats.
• Primary Developer/Tech Lead for Platformization of Opportunity Scoring for Sales Cloud Einstein at Salesforce.
• Designed and Developed Global Model Contributions for AI for Everyone program.
• Developer of https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_salesaiscorecycle.htm)
• Developer of https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_salesaiscoremodelfactor.htm
• Implemented Cloud to Cloud Authentication backend modules for Authenticating requests between Salesforce and AWS services and between Core and Einstein cloud of Salesforce.

Major Architectural Contributions -

• Delivered architectural design and implementation of fintech & issuer Billing service at Visa Inc.
• Delivered architectural design and implementation of fintech authorizations for allowing usage of Visa APIs.
• Devised the architecture of CRVAgent (a tool that will fix CVE's for containerized applications.)
• Implemented architectural design, implementation of sandboxing content uploads before they are deemed secure for further distribution.
• Designed the overall architecture and implementation of authZ model for Salesforce Opportunity Scoring.
• Designed the overall architecture and implementation of authZ model for global model trainings and allow cross tenant data collection into global model usage.
• Designed solution for allowing all microservices to use AWS STS token and gain access to only requested resources on AWS S3.
• Designed solution for tenant org migrations from one AWS region to another.
• Devised the entire architecture of automated Fuzzers for CRM Soap APIs.