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[Bug] Install user count is not displayed on Edge Add‑ons Store page #747

Description

@wydweb

Extension Info

  • Extension name: Copy to Design - Web to Design
  • CRX ID: plgjggmgpiibpddgkekkelbepgkcegmf
  • Store Product ID: 9RDCKF3BPFHW

Observed behavior
The Edge Addons Store page for this extension fails to show the installation user count. The number of current users who have this extension installed is missing from the store listing.

Expected behavior
The store page should correctly display the installed‑user count for this extension.

Image

Activity

  1. added
    Bugthe issue is a code defect that should be fixed
    Edge AddonsLabel to filter all items related to Edge Addons
    on Sep 2, 2026
  2. self-assigned this
    on Sep 3, 2026
  3. added
    Trackedthe issue is valid and tracked on our backlog.
    on Sep 4, 2026
  4. added theissue type on Sep 4, 2026
  5. Rahul-Bauri commented on Sep 4, 2026

    @Rahul-Bauri
    Collaborator

    Hi wydweb

    Thank you for reporting this issue and for bringing it to our attention.

    Our team is actively monitoring the situation and investigating the underlying cause.
    We appreciate you taking the time to highlight this issue. At this time, we do not have any additional information to share, but we will provide an update as soon as we have any new findings or progress to report.

    Thank you for your patience and understanding.

  6. Rahul-Bauri commented on Sep 30, 2026

    @Rahul-Bauri
    Collaborator

    closing this issue here as the user count is now visible as it should normally.

    Image
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Bugthe issue is a code defect that should be fixedEdge AddonsLabel to filter all items related to Edge AddonsTrackedthe issue is valid and tracked on our backlog.

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