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403 Forbidden error when saving — "Something went wrong while loading this page" #640
Closed as duplicate
Description
Activity
- changed the title
[-][Bug - Edge Addons] 403 Forbidden error when saving — "Something went wrong while loading this page"[/-][+]403 Forbidden error when saving — "Something went wrong while loading this page"[/+]on Jul 4, 2026 Hi BHUVESH ROHANKAR (@bhuveshrohankar28-cmd) Could you please provide screenshots of all the fields you have completed in the Privacy tab? Additionally, please share the following:
- A HAR file captured while the error occurs.
- The extension package that you are attempting to upload.
These details will help us reproduce the issue, enable the engineering team to investigate further, and assist us in providing you with a resolution as quickly as possible. Thank you.
Extension name: AlgoRhythm
Product ID: 1aa0fde7-c29a-4950-aaa8-219ec6672dc6
CRX ID (Extension ID): chggifmaplgmobchnnpcfmcifpehdcfn
Store ID: 0RDCK9LD95N3
Issue description:
When attempting to save the Privacy tab for my extension submission, the page displays a generic error banner: "Something went wrong while loading this page. Please refresh to try again." This occurs consistently, even after refreshing, logging out/in, and trying an incognito window.
Technical details (from browser console):
The page makes a PUT request that returns 403 Forbidden:
This occurs twice in the console log, suggesting a retry attempt that also fails. All other fields on the page (Single purpose description, permission justification, etc.) appear filled in correctly, so this does not seem to be a validation issue but rather a backend permissions/authorization problem.
Steps to reproduce:
Steps already tried:
Timestamp of issue: 04/07/2026 17:30
Request: Could you please check server-side logs for this Product ID around the timestamp above to identify why the PUT request is being rejected with 403? This is blocking me from completing and publishing my submission.
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