Joe Gagnon joeg2984

Spartanburg Regional Website Information Desk Chatbot

This repository contains a lightweight, front-end chatbot prototype designed for spartanburgregional.com.

Offers a website "information desk" for common health-system navigation questions.
Uses a floating chat widget button in the lower-right so users can open/close chat from any page.
Includes a minimize control in the header so the chat can collapse without disappearing entirely.
Includes modern UX touches: quick action chips, typing indicator, timestamped messages, and live website-index status.
Routes people to a wider set of service lines (primary care, urgent care, records, billing, locations, women's services, heart care, imaging, lab, surgery, rehab, behavioral health, pediatrics, and more).
Adds an emergency guardrail that redirects urgent symptom language to 911/emergency care.
Returns clickable recommendation chips for every link result.
Loads and indexes sitemap pages so fallback answers can recommend real pages based on the user's question.

python3 -m http.server 8080

Then open http://localhost:8080.

The standard Drupal approach is to include the widget assets globally in your base page template (or theme library):

Include styles.css on all public pages.
Include the widget markup from index.html near the end of <body>.
Include chatbot.js after the widget markup.
Deploy the Netlify Function proxy (or equivalent server endpoint) for sitemap fetches.

Once added at template level, the same chatbot appears site-wide.

The widget uses a Netlify Function proxy at /.netlify/functions/sitemap?page=1|2 to avoid browser CORS issues when fetching sitemap XML.
Function source is in netlify/functions/sitemap.js.
Front-end still includes direct sitemap URL fallback, but Netlify function routes are preferred.

The chatbot attempts to index these pages at startup:

When a question does not match a hard-coded intent, the bot scores sitemap pages by query token overlap and returns top matches.

index.html — Floating widget markup and chat shell.
styles.css — Widget/button styling and modern UX visual components.
chatbot.js — Intent routing, safety handling, widget controls, clickable links, quick actions, typing indicator, sitemap indexing, and legacy-shell cleanup.
netlify/functions/sitemap.js — Server-side sitemap proxy for Netlify deployments.