This project uses a fine-tuned Mistral-7B-Instruct-v0.2 model to manage customer support queries, integrated with an SQL database for order management. The system allows responding to queries, checking order statuses, and retrieving user order histories.
- Fine-tuned LLM: The model has been fine-tuned using a customer support dataset to ensure it handles customer interactions effectively.
- Order Management: SQL integration provides the capability to fetch and update order information from the database, enabling real-time order status tracking, shipment updates, and customer history retrieval. To test the model, an Amazon sales report DB was used to validate these functionalities.
- Install dependencies:
pip install -r requirements.txt
- Run without fine-tuning:
python main.py
- Run with fine-tuning:
python main.py --fine_tune