Enterprise Software Documentation
| Field | Value |
|---|---|
| Solution Name | |
| Business Owner | |
| Technical Owner | |
| Support Team | |
| Repository | |
| Production URL | |
| Current Version | |
| Documentation Version | |
| Last Updated | |
| Status | Draft / Review / Approved |
- Executive Summary
- Business Context
- Solution Overview
- System Architecture
- Infrastructure Architecture
- Solution Components
- Technology Stack
- Supported Environments
- Deployment Architecture
- Configuration Management
- Software Versions
- Application Modules
- API Documentation
- Database Documentation
- Security Controls
- Authentication & Authorization
- Observability
- Logging
- Monitoring & Alerting
- High Availability & Disaster Recovery
- Architecture Decision Records (ADRs)
- Operational Runbook
- Troubleshooting
- Known Issues & Limitations
- Support Model
- Release Management
- Appendix
Describe the business problem being solved.
- Objective 1
- Objective 2
- Objective 3
- Developers
- Architects
- Security Reviewers
- Operations Teams
- Support Engineers
- Project Managers
- Driver 1
- Driver 2
| Role | Team | Contact |
|---|---|---|
| Product Owner | ||
| Solution Architect | ||
| Development Lead | ||
| Operations Lead |
Provide a high-level description of the application.
- Capability A
- Capability B
- Capability C
- Feature A
- Feature B
- Feature X
- Feature Y
+----------------------+
| End Users |
+----------+-----------+
|
v
+----------------------+
| Application Gateway |
+----------+-----------+
|
v
+----------------------+
| Web/API Tier |
+----------+-----------+
|
v
+----------------------+
| Business Services |
+----------+-----------+
|
v
+----------------------+
| SQL Database |
+----------------------+
.
| Database | Technology |
|---|---|
![Database Diagrambase-diagram.png
| Column | Type | Description |
|---|---|---|
| Id | INT | Primary Key |
| Name | VARCHAR | Customer Name |
Describe the security model.
- Azure AD
- Active Directory
- TLS 1.2+
- Encryption at Rest
- Encryption in Transit
- Azure Key Vault
- Managed Identities
- Firewalls
- NSGs
- Private Endpoints
- Dependency Scanning
- Infrastructure Scanning
- Penetration Testing
User
|
v
Identity Provider
|
v
Application
| Role | Permissions |
|---|---|
| User | |
| Admin | |
| Support |
- Request Count
- Response Time
- Error Rate
- CPU Usage
- Memory Usage
- Application Logs
- Security Logs
- Audit Logs
- Integration Logs
- Distributed Tracing
- Correlation IDs
| System | Location |
|---|---|
| Application | |
| IIS | |
| Windows Event Log |
| Log Type | Retention |
|---|---|
| Operational | |
| Security | |
| Audit |
- Azure Monitor
- Application Insights
- Log Analytics
- SCOM
| Alert | Threshold |
|---|---|
| CPU Usage | |
| Memory Usage | |
| Error Rate | |
| Availability |
| Metric | Target |
|---|---|
| SLA | |
| RTO | |
| RPO |
- Database Backups
- Configuration Backups
- Infrastructure Backups
Document recovery steps.
| ADR | Title | Status |
|---|---|---|
| ADR-001 | ||
| ADR-002 |
Proposed / Approved / Deprecated
Problem statement.
Chosen solution.
- Option A
- Option B
- Option C
Positive and negative outcomes.
YYYY-MM-DD
| Activity | Frequency |
|---|---|
| Backup Validation | |
| Patch Review | |
| Certificate Review |
Document process.
Document process.
Document process.
Describe symptoms.
- Cause 1
- Cause 2
Resolution steps.
Steps to restore connectivity.
| ID | Description | Mitigation |
|---|---|---|
| Team | Contact |
|---|---|
| Development | |
| Infrastructure | |
| Security | |
| Database |
Level 1 → Level 2 → Level 3 → Vendor
- Code Complete
- Testing
- Approval
- Deployment
- Validation
| Version | Date | Notes |
|---|---|---|
| Acronym | Meaning |
|---|---|
| ADR | Architecture Decision Record |
| CI/CD | Continuous Integration / Continuous Deployment |
| RPO | Recovery Point Objective |
| RTO | Recovery Time Objective |
- Internal Wiki
- Architecture Repository
- Source Code Repository
- Security Standards
- Support Runbooks
| Name | Role | Date |
|---|---|---|