Create ViewConversation - #30
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jasbeer-singh wants to merge 1 commit into
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Conversation
To See all conversation of a ticket. Responses by Support team as well as replies by the client can be fetched by this.
In this API Path : "/api/v2/tickets/" + id + "?include=conversations,requester";
requester is included (as embedded) to get the details of the requester also if you want to show the names who replied it will be beneficial.
This is a static webmethod which is called using Ajax hit. you can modify it according to your need.
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To See all conversation of a ticket. Responses by Support team as well as replies by the client can be fetched by this.
In this API Path : "/api/v2/tickets/" + id + "?include=conversations,requester";
requester is included (as embedded) to get the details of the requester also if you want to show the names who replied it will be beneficial.
This is a static webmethod which is called using Ajax hit. you can modify it according to your need.