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Fazal Abbas edited this page May 20, 2026 · 1 revision

Welcome to the civic-issue-resolution Wiki

This wiki contains the documentation, roadmap, development progress, and technical planning for the Civic Issue and Resolution Website project.

The platform is being developed as a civic-tech solution for Pakistani citizens to report public issues such as:

  • Garbage collection
  • Electricity failures
  • Water supply problems
  • Gas shortages
  • Road damage

Users can submit complaints in:

  • English
  • Roman Urdu
  • Urdu

Project Goal

The main objective of this project is to simplify civic issue reporting through a clean, multilingual, and accessible digital platform.

The system is designed to help citizens:

  • Report issues easily
  • Generate structured complaints
  • Improve communication with civic departments
  • Encourage civic engagement through technology

Current Project Status

Phase 1 — Frontend Development

Completed features include:

  • Responsive homepage
  • Modern navbar
  • Hero section
  • Issue category cards
  • Complaint generation form
  • How-it-works flow section
  • Complaint tracking section
  • About section
  • Responsive footer
  • Scroll animations
  • Git & GitHub setup

Technologies Used

Frontend

  • HTML5
  • CSS3
  • JavaScript
  • jQuery
  • Bootstrap 5

Design

  • Responsive layout
  • Modern civic-tech UI
  • Smooth animations
  • Mobile-friendly structure

Team Members

  • Sufyan
  • Fazal
  • Sana

Future Plans

Upcoming phases may include:

  • Firebase integration
  • Real complaint storage
  • User login system
  • Voice recognition support
  • Urdu NLP classification
  • Department mapping system
  • Complaint tracking dashboard
  • Admin panel

Aptech Vision Project

This project is being prepared as an Aptech Vision / exhibition project focused on solving real-world civic communication problems through technology.