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Fazal Abbas edited this page May 20, 2026
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This wiki contains the documentation, roadmap, development progress, and technical planning for the Civic Issue and Resolution Website project.
The platform is being developed as a civic-tech solution for Pakistani citizens to report public issues such as:
- Garbage collection
- Electricity failures
- Water supply problems
- Gas shortages
- Road damage
Users can submit complaints in:
- English
- Roman Urdu
- Urdu
The main objective of this project is to simplify civic issue reporting through a clean, multilingual, and accessible digital platform.
The system is designed to help citizens:
- Report issues easily
- Generate structured complaints
- Improve communication with civic departments
- Encourage civic engagement through technology
Completed features include:
- Responsive homepage
- Modern navbar
- Hero section
- Issue category cards
- Complaint generation form
- How-it-works flow section
- Complaint tracking section
- About section
- Responsive footer
- Scroll animations
- Git & GitHub setup
- HTML5
- CSS3
- JavaScript
- jQuery
- Bootstrap 5
- Responsive layout
- Modern civic-tech UI
- Smooth animations
- Mobile-friendly structure
- Sufyan
- Fazal
- Sana
Upcoming phases may include:
- Firebase integration
- Real complaint storage
- User login system
- Voice recognition support
- Urdu NLP classification
- Department mapping system
- Complaint tracking dashboard
- Admin panel
This project is being prepared as an Aptech Vision / exhibition project focused on solving real-world civic communication problems through technology.