Professional secure live chat system with real-time messaging, advanced analytics, AI integration, and multi-language support.
Voxfor Secure Live Chat and AI Support is a complete live chat solution designed specifically for WordPress websites. It provides real-time communication between website visitors and administrators with a focus on performance, security, and user experience.
Admin dashboard with analytics
Chat Management interface
Chat History interface
Analytics Reporting
AI Agent Setup Settings
Chat History Message Model
Live User Tracking
Knowledge Base
- Real-time Messaging - Instant communication using AJAX polling
- Advanced Analytics - Comprehensive reporting and visitor tracking
- AI Bot Integration - Automated responses with Claude Sonnet 4
- Mobile Optimized - Mobile-first responsive design
- Security Focused - CSRF protection, input sanitization, and rate limiting
- Multi-language Support - Translation ready with proper internationalization
- File Sharing - Secure file upload and sharing capabilities
- Admin Dashboard - Comprehensive management interface
- WordPress coding standards compliant
- Object-oriented architecture
- Proper database schema with caching
- Security-first development approach
- Performance optimized with caching strategies
- REST API integration
- AJAX polling
- Customer support for e-commerce sites
- Lead generation and sales assistance
- Technical support and troubleshooting
- General visitor engagement
- Automated responses and FAQ handling
This plugin connects to external services to provide enhanced functionality. Below is a complete disclosure of all external services used:
What it's used for: AI-powered automated chat responses and intelligent conversation handling.
When data is sent: Only when AI features are enabled and an API key is provided. Data is sent when:
- Visitors send messages and AI auto-response is enabled
- Administrators refresh the AI model list
- AI agent processes chat conversations
What data is sent:
- Chat messages and conversation context
- System prompts and AI configuration settings
- API authentication key (stored locally, transmitted securely)
- No personal visitor information beyond the chat content
Service provider: Anthropic, Inc.
What it's used for: Visitor location tracking for analytics and geographic chat distribution reports.
When data is sent: Only when visitor tracking is enabled. Data is sent when:
- New visitors access your website
- Analytics reports are generated
What data is sent:
- Visitor IP addresses (anonymized after processing)
- No personal information or browsing data
Service provider: IP-API.com
- Service Website
- Terms and Policies
- Privacy Policy
- Data retention: Results are cached locally for 24 hours to minimize requests
- All external service communications use HTTPS encryption
- API keys and sensitive data are stored securely in your WordPress database
- You can disable any external service integrations at any time
- No data is sent to external services without your explicit configuration
- The plugin works fully offline - external services are optional enhancements
- Go to your WordPress admin dashboard
- Navigate to Plugins > Add New
- Search for "Voxfor Secure Live Chat and AI Support"
- Click 'Install Now' and then 'Activate'
- The chat widget will automatically appear on your site
- Download the plugin ZIP file
- Upload to [/wp-content/plugins/voxfor-secure-live-chat-and-ai-support/] or use Plugins > Add New > Upload Plugin
- Activate the plugin through the Plugins screen in WordPress
- The chat widget will automatically appear on your site
- After activation, go to Voxfor Chat in your WordPress admin menu
- Configure basic settings under Voxfor Chat > Settings
- Set your agent status under Voxfor Chat > Live Chat
- Optional: Configure AI features under Voxfor Chat > AI Agent
The chat widget automatically appears on all frontend pages once activated. You can customize its position, colors, and behavior through the admin settings panel.
Get started in 3 simple steps:
- Activate the Plugin - The chat widget automatically appears on your site
- Go Online - Navigate to Voxfor Chat > Live Chat> and set status to Online
- Start Chatting - You'll receive notifications when visitors start conversations
After activation, go to Voxfor Chat > Live Chat and set your agent status to Online. The chat widget automatically appears on your site and you'll receive notifications for new chats.
Go to Voxfor Chat > Settings to customize widget color, position (bottom-right, bottom-left, etc.), welcome messages, and other appearance options.
- Get an Anthropic API key from (anthropic console)[https://console.anthropic.com/]
- Go to Voxfor Chat > AI Agent
- Enter your API key and enable AI Agent
- Configure your AI personality and behavior settings
- Set agent status to "AI Agent Mode" for full automation
No, the core chat functionality works entirely within your WordPress installation. However, optional features connect to external services:
- AI Features: Requires Anthropic API for automated responses (optional)
- Visitor Analytics: Uses IP-API.com for location data (Biuld-in)
All external services are optional and clearly documented in the External Services section above.
Yes, the chat widget is fully responsive with touch-optimized controls, mobile gestures, and adaptive layouts for all screen sizes.
Yes, you can Only customize colors, position. Advanced users can add custom CSS for complete design control.
Access Voxfor Chat Chat History for conversation archives and Voxfor Chat Analytics for performance metrics, visitor insights, and reporting.
Yes, the plugin is compatible with popular caching solutions (W3 Total Cache, WP Rocket, etc.) and includes optimized caching strategies.
Use Voxfor Chat > Ban Management to ban users by IP or browser fingerprint.
The plugin includes privacy controls, data management features, and respects user consent. You should review the privacy settings based on your specific compliance requirements.
- Fixed agent status synchronization between admin panel and chat widget
- Resolved database persistence issues with agent status in wpsy_voxfseli_agents table
- Fixed JavaScript selector mismatch for agent status dropdown
- Corrected nonce verification and AJAX localization conflicts
- Enhanced WordPress coding standards compliance (fixed $_POST sanitization)
- Removed all debug logging for production deployment
- Improved agent record creation and database table management
- Fixed CSS class handling for status indicator updates
- Enhanced security with proper input validation and sanitization
- Stability improvements and bug fixes
- Major version release with comprehensive improvements
- Enhanced analytics with beautiful SVG charts (removed external CDN dependencies)
- Improved WordPress coding standards compliance
- Removed all debug code for production readiness
- Fixed database cleanup on plugin uninstall
- Enhanced AI agent functionality with better error handling
- Improved notification system and user experience
- Complete code review and security enhancements
- Performance optimizations and bug fixes
- Enhanced PHPCS compliance and code standards
- Improved security with comprehensive input validation
- Performance optimizations and caching improvements
- Bug fixes and stability improvements
- Updated dependencies and compatibility
- Added AI bot integration capabilities
- Enhanced mobile optimization
- Improved analytics and reporting
- Security enhancements
- Major feature additions and improvements
- Enhanced user interface and experience
- Improved file handling and security
- Better error handling and logging
- Performance optimizations
- Initial public release
- Core live chat functionality
- Admin dashboard and management
- Basic analytics and reporting
- Mobile responsive design
- File sharing capabilities
This plugin follows WordPress coding standards and best practices:
- All user inputs are properly sanitized and validated
- Database queries use prepared statements
- Proper nonce verification for all forms
- Comprehensive error handling and logging
- Performance optimized with strategic caching
- Internationalization ready
For developers looking to extend the plugin, hooks and filters are available throughout the codebase.