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Add three field principles on ownership, standards and correction - #55

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Add three field principles on ownership, standards and correction#55
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@etrebels etrebels commented Aug 2, 2026

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What this changes

Three additions to docs/principles-from-the-field.md, each with a worked go-to-market example, folded into the existing sections. Touches sales and retention most directly, but all three are function-agnostic.

  • Ownership — when a team underperforms, check who owns what before you check who's good. Most of what reads as a talent problem is ownership geometry: a capable person whose boundary is slightly wrong destabilizes the people around them, which is invisible in a performance review because everyone involved is competent. The knee carries both halves of the example — it survives ten times the load its strongest single ligament can hold because ~50 parts share it in a specific arrangement (so the assembly, not any part, is the unit of strength), and when surgeons rebuild one, most failures trace to a healthy graft positioned about two millimetres off.
  • Daily discipline — a rule you keep having to remind people about will get dropped; put it in the workflow instead. Distance from the workflow, not size, is what makes a standard heavy. Teams don't drop the standards they dispute — they drop the ones that are expensive to apply. The diagnostic is one question per standard: who pays the cost each time it's applied? The post-change reminder count is how you check the artifact isn't decorative.
  • Character & judgment — score who changed after feedback, not who agreed with it. Names two failure modes that look different and cost the same: the selective hearer and the compliant non-changer. The second is more dangerous because it defeats resistance-based detection, and it explains why interviews are bad at reading coachability.

"Where these land in the kit" refreshed with all three as candidate updates (/weekly-review, ops/pipeline.md, .claude/rules/). Nothing in .claude/commands/ or .claude/rules/ was rewritten — these are proposals, per the doc's own convention.

Why

The field doc is the kit's third principle source alongside science and history, and these three fill gaps the existing entries leave open. The ownership section had the ownership gap (people not feeling ownership) but nothing on ownership being misallocated. Daily discipline had the forward question but nothing on why standards decay. Character & judgment had "willingness to be corrected" as a hiring trait but no way to actually measure it.

Checklist

  • Plain markdown only — no secrets, no real client data
  • demo/ data stays fictional — untouched by this change
  • New skills live in .claude/skills/<name>/SKILL.md; new rituals in .claude/commands/; each has clear frontmatter — n/a, docs-only change
  • I ran the affected ritual and it still works — n/a, no ritual changed; the three are listed as candidate updates only

CHANGELOG entry added under [Unreleased].

🤖 Generated with Claude Code

https://claude.ai/code/session_014qBkgp8eLkUdmYBNoRg3hD


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- Ownership: when a team underperforms, check who owns what before you check
  who's good. Most of what reads as a talent problem is ownership geometry —
  a capable person whose boundary is slightly wrong destabilizes the people
  around them, and the assembly, not any part, is the unit of strength.
- Daily discipline: a rule you keep having to remind people about will get
  dropped — put it in the workflow instead. Distance from the workflow, not
  size, is what makes a standard heavy; the post-change reminder count is how
  you check the artifact isn't decorative.
- Character & judgment: score who changed after feedback, not who agreed with
  it. Names the selective hearer and the compliant non-changer, and why
  interviews reward the second.

"Where these land in the kit" refreshed with all three as candidate updates;
CHANGELOG entry added under [Unreleased].

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_014qBkgp8eLkUdmYBNoRg3hD

etrebels commented Aug 3, 2026

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🤖 Babysit-PRs — 2026-08-03

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CI ✅ green (checks: success)
Review comments ✅ none
Merge conflicts ✅ clean

No action needed — ready whenever Edwin wants to review and take it out of draft.


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🤖 Babysit-PRs — 2026-08-11

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CI ✅ green
Review comments ✅ none unresolved
Merge conflicts ✅ clean

No action taken. Docs-only addition to docs/principles-from-the-field.md, ready for your review whenever convenient.


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🤖 Babysit-PRs — 2026-08-16

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CI ✅ green (checks: success)
Review comments ✅ none unresolved
Merge conflicts ⚠️ new since 08-11mergeable_state flipped from clean to dirty

Verified locally with git merge-tree: this is a real content conflict, not just the usual CHANGELOG.md co-touch. docs/principles-from-the-field.md itself now has literal conflict markers — a different addition (the "a deal waiting on them still has work on your side" / wait-state principle) landed on main in the same location this PR's three new principles occupy. CHANGELOG.md also has the familiar dual-### Changed-entry overlap.

No action taken — reconciling two concurrent principle additions in the same section is an editorial call (how they interleave), outside this run's authorization to resolve. Everything else is clean and this is otherwise ready for review.


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🤖 Babysit-PRs — 2026-08-17

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CI ✅ green
Review comments ✅ none unresolved
Merge conflicts ⚠️ unchanged since 08-16 — still dirty

No action taken — same as reported 08-16: real content conflict in docs/principles-from-the-field.md (this PR's three new principles vs. the wait-state/blocker principle that landed on main in the same section afterward) plus the usual CHANGELOG.md dual-entry overlap. Reconciling how the two sets of principles interleave is an editorial call, outside this run's authorization.


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🤖 Babysit-PRs — 2026-08-20

Check Status
CI ✅ green (checks: success)
Review comments ✅ none unresolved
Merge conflicts ⚠️ still dirty, unchanged since 08-16 — a real content conflict in docs/principles-from-the-field.md (this PR's three new principles vs. the wait-state/blocker-at-need principle that landed on main in the same section afterward), plus the usual CHANGELOG.md dual-### Changed-entry overlap

No action taken — reconciling how the two sets of principles interleave is an editorial call, outside this run's authorization to resolve.


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🤖 Babysit-PRs — 2026-08-22

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CI ✅ green
Review comments ✅ none unresolved
Merge conflicts ⚠️ dirty against current main

No action taken — docs-only change, no reviewer feedback to address. Ready pending a rebase.


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🤖 Babysit-PRs — 2026-08-24

Check Status
CI ✅ green
Review comments ✅ none unresolved
Merge conflicts ⚠️ still dirty — unchanged since 08-16

No action taken — still a real content conflict in docs/principles-from-the-field.md (this PR's three new principles vs. the wait-state/blocker-at-need principle that landed on main afterward in the same section), plus the usual CHANGELOG.md dual-entry overlap. Reconciling how the two sets interleave is an editorial call, outside this run's authorization.


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…rayer-list-6xetk9

# Conflicts:
#	docs/principles-from-the-field.md

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🤖 Babysit-PRs — 2026-08-28

Check Status
CI ✅ green (checks, shellcheck: success)
Review comments ✅ none unresolved
Merge conflicts resolved — was dirty since 08-16

Action taken: merged main into this branch and resolved the one real conflict in docs/principles-from-the-field.md. It was two additions landing at the same anchor point in the Daily Discipline section (this PR's "put the standard in the workflow" principle vs. the "wait-state / your-side checklist" principle that merged to main afterward) — both kept in full, wait-state first (already published) then this PR's addition, nothing dropped or reworded. The CHANGELOG.md overlap auto-merged cleanly (dual ### Changed entries, as flagged in #62). Ran .claude/scripts/checks/growth-os-checks.sh post-merge — 0 hard failures.

Ready for your review whenever convenient.


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