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61 changes: 61 additions & 0 deletions SUPPORT.md
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# Support

## Getting Help

Thank you for using this project! Here are the best ways to get help:

### 📖 Documentation

- **README**: Start with the [README.md](README.md) for setup, usage, and examples
- **Issues**: Check [existing issues](../../issues) - your question may already be answered
- **Discussions**: Browse [GitHub Discussions](../../discussions) (if enabled) for Q&A and community support
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medium

The relative links ../../issues and ../../discussions assume a specific directory depth when viewed on GitHub. If this file is viewed on a branch with a slash in its name (e.g., feature/add-support), the URL path has an extra segment, causing these links to resolve to broken URLs (e.g., .../blob/issues or .../blob/feature/issues).

To make these links robust across all branches, tags, and subdirectories, use root-relative paths starting with a /. GitHub automatically resolves links starting with / relative to the repository root.

Suggested change
- **Issues**: Check [existing issues](../../issues) - your question may already be answered
- **Discussions**: Browse [GitHub Discussions](../../discussions) (if enabled) for Q&A and community support
- **Issues**: Check [existing issues](/issues) - your question may already be answered
- **Discussions**: Browse [GitHub Discussions](/discussions) (if enabled) for Q&A and community support


### 🐛 Found a Bug?

1. **Search existing issues** to see if it's already reported
2. If not found, **open a new issue** using the bug report template
3. Include:
- Clear steps to reproduce
- Expected vs actual behavior
- Environment details (OS, versions, dependencies)
- Relevant logs or error messages

### 💡 Feature Requests

- Open an issue with the **feature request** template
- Describe the use case and proposed solution
- Check if similar requests exist first

### 🔒 Security Vulnerabilities

**Do not open public issues for security vulnerabilities.**

- See [SECURITY.md](SECURITY.md) for responsible disclosure process
- Email security concerns to the maintainer (see SECURITY.md)

### ❓ Questions & Discussions

- **Quick questions**: Open an issue with the `question` label
- **General discussion**: Use GitHub Discussions (if enabled) or reach out to the maintainer
- **Community chat**: Check the README for any community Slack/Discord links
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### 📧 Contact

For private inquiries or collaboration:
- **GitHub**: [@donny-devops](https://github.com/donny-devops)
- **LinkedIn**: [Adonis Jimenez](https://www.linkedin.com/in/adonis-jimenez-01a42a245/)
- **Email**: See profile or SECURITY.md for contact information

### ⏱️ Response Times

- **Issues**: Reviewed within 3-5 business days
- **Pull requests**: Reviewed within 3-5 business days
- **Security reports**: Acknowledged within 24 hours
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### 🤝 Contributing

Want to help improve this project? See [CONTRIBUTING.md](CONTRIBUTING.md) for guidelines.

---

**Thank you for being part of this project!**
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