Starting the Docker Engine loop - There was a problem with WSL crash #772
Description
Bug report
running wslexec: An error occurred while running the command. DockerDesktop/Wsl/ExecError: c:\windows\system32\wsl.exe -d docker-desktop -u root -e wsl-bootstrap run --base-image <home>/appdata/local/programs/dockerdesktop/resources/docker-desktop.iso --cli-iso <home>/appdata/local/programs/dockerdesktop/resources/wsl/docker-wsl-cli.iso --data-disk 59bbd5c8-c759-0f4a-b74c-0b6563a9b579: exit status 1 (stderr: [2026-10-22T11:28:32.443852708Z][wsl-bootstrap.version][W] failed to read component versions: open /opt/docker-desktop/componentsVersion.json: no such file or directory
[2026-10-22T11:28:32.445832369Z][wsl-bootstrap] provisioning data via data disk with id: 59bbd5c8-c759-0f4a-b74c-0b6563a9b579
[2026-10-22T11:28:32.446687640Z][wsl-bootstrap] pre-bootstrap complete
[2026-10-22T11:28:32.524933149Z][wsl-bootstrap] detected existing ext4 file system
Error: preparing environment: mounting cli-tools iso: ensuring drive c is mounted: running mount -t drvfs c:\ /tmp/host/c -o noatime: <3>WSL (27 - ) ERROR: UtilConnectVsock:618: connect port 50002 failed 110 (from: int MountPlan9Share(const char *, const char *, const char *, bool, int *)[drvfs.cpp:586])
: exit status 32
[2026-10-22T11:29:04.206049359Z][wsl-bootstrap][F] preparing environment: mounting cli-tools iso: ensuring drive c is mounted: running mount -t drvfs c:\ /tmp/host/c -o noatime: <3>WSL (27 - ) ERROR: UtilConnectVsock:618: connect port 50002 failed 110 (from: int MountPlan9Share(const char *, const char *, const char *, bool, int *)[drvfs.cpp:586])
: exit status 32
[main.main()
[ linuxkit/pkg/desktop/wsl-bootstrap/main.go:66 +0x111
, stdout: , wslErrorCode: DockerDesktop/Wsl/ExecError)
Platform
Windows 11
Version information
Docker Desktop: 4.96.0 and 4.87.0
WSL 3.0.3Diagnostics ID
No response
Closing Docker Desktop, wsl --shutdown and then initialize, does not work
Activity
voonyee commentedon Oct 23, 2026
Hi, and thanks for the report. Sorry that your Docker Desktop won't start.
There are some other people have hit the same error, and in some cases it was caused by Windows permissions or security software on the machine. See the workaround here: docker/for-win#14856 (comment)
Can you try the workaround to see if it helps?
May I know if Docker Desktop successfully started on this machine before?
manel00 commentedon Oct 23, 2026
Yes It was working perfectly until an update from Windows 11, my laptop has corporation environment settings.
Executing
docker desktop starton PS run as admin it does NOT work for me...voonyee commentedon Oct 23, 2026
Can you try running a diagnose from your terminal and share the Diagnostics ID with us?
See here: https://docs.docker.com/desktop/troubleshoot-and-support/troubleshoot/#diagnose-from-the-terminal
"
Create and upload the diagnostics ID. In PowerShell, run:
After the diagnostics have finished, the terminal displays your diagnostics ID and the path to the diagnostics file. The diagnostics ID is composed of your user ID and a timestamp. For example
BE9AFAAF-F68B-41D0-9D12-84760E6B8740/20190905152051."