Include section on planning

[dmleong]

And thoughts on agile

[dmleong]

Planning and tracking work:

• Centralized backlog (where it makes sense)
• Break down work into manageable chunks
• Initiative - Epic - Batch - Task
• Overhead and planning is offset by increased momentum, more flexibility with changes, increased morale, better capacity planning, clearer workstreams, no more invisible work, increased alignment at the leadership level