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2 changes: 1 addition & 1 deletion docs/clay-ads.md
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Expand Up @@ -280,7 +280,7 @@ After updating the asset assignments in Meta, generate a new token and reconnect

**Using OAuth (Sign in with Facebook):** Confirm that the Meta account you authenticated with has admin access to the ad account you want to use. If you can see the account in **Manage accounts** but it doesn't appear in the dropdown, the ad account may be inactive or restricted in Meta Business Manager.

**Note:** Meta Ads connections in **Settings → Connections** always show an **Unknown** status badge — this is expected and does not indicate a problem. Meta Ads does not support automated connection health checks through the Connections page; use the steps above to diagnose and fix any issues.
**Note:** Meta Ads connections in **Settings → Connections** always show a **View in Meta** badge — this is expected and does not indicate a problem. Meta Ads does not support automated connection health checks through the Connections page; use the steps above to diagnose and fix any issues.

### **Can I sync to multiple ad accounts?**

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4 changes: 2 additions & 2 deletions docs/connections-and-integration-accounts.md
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Expand Up @@ -103,14 +103,14 @@ If you are unsure whether a connected account is still working — for example,
1. Click your profile picture in the top-right and select `Settings`.
2. In the sidebar, select the `Connections` tab.
3. Click into the integration you want to check.
4. Click **Verify** next to any account, if the button appears. Some integration types do not support automated verification and will show an **Unknown** status badge instead of a Verify button.
4. Click **Verify** next to any account, if the button appears. Some integration types do not support automated verification and will show a **View in {provider}** badge instead of a Verify button.

Clay tests the connection and shows a status badge:

- **Connected** (green) — The credential is valid and the connection is working normally.
- **Warning** (orange) — The connection is working but something may need attention, such as approaching a quota limit.
- **Error** (red) — The credential is invalid or expired and needs to be re-authenticated.
- **Unknown** (neutral) — The connection type does not support automated health verification. Clay cannot test whether this integration's credential is still valid. This does not mean the connection is broken — it means no automated check is available for this integration type.
- **View in {provider}** (neutral) — The connection type does not support automated health verification. Clay cannot test whether this integration's credential is still valid. Hovering over the badge shows: *"Status for this connection is only available in {provider name}."* This does not mean the connection is broken — it means no automated check is available for this integration type.

If the status shows **Warning** or **Error**, click the badge and select **Reconnect** to re-authenticate the account.

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