docs(mobile-phone-waterfall): add plan availability note for trial users - #2297
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What changed
Added a plan availability note to
docs/mobile-phone-waterfall.md— one sentence before the setup steps stating that the Mobile Phone waterfall requires a Launch plan or higher and is not available on free or trial plans.Why
An Intercom ticket (conversation #215475571632835) was flagged where a trial user asked about mobile/direct-line phone enrichment and discovered it wasn't available. Fin and the human agent (Aamish Samotra) both correctly answered that phone enrichment requires a paid plan — but the answer came from
plans-and-billing.mdandbuilding-a-data-waterfall.md, not from the Mobile Phone waterfall doc itself.mobile-phone-waterfall.mdhad zero mention of plan restrictions. A trial user reading this page for setup instructions would receive complete how-to steps with no warning they'd be blocked from using it. This creates a Fin retrieval failure: if a trial user asks "how do I use the Mobile Phone waterfall?", Fin retrieves this page and gives setup instructions without the critical restriction.The restriction is already correctly documented in:
plans-and-billing.mdlines 56 and 150–152building-a-data-waterfall.mdlines 173–183 (which says "Providers that can return phone numbers — such as PDL (People Data Labs), Bytemine, and others — require the Launch plan or higher")Source link(s)
plans-and-billing.mdandbuilding-a-data-waterfall.mdUncertainties
None. The plan restriction is explicitly documented in two other docs and confirmed by the verifier sub-agent.
Related observations
The
mobile-phone-waterfall.mddoc could also note the workaround for trial users who want partial waterfall functionality (remove phone-number providers from the sequence), butbuilding-a-data-waterfall.mdalready covers that at lines 183–184. Cross-linking is handled by the reference toplans-and-billing.md#trialsin the added note.Closes DOC-2041