A lifelong learner currently immersed in the fascinating worlds of Data Science and Machine Learning. I bring a unique perspective by blending a background in Psychology with technical expertise to create data-driven solutions that are both efficient and human-centric.
With experience in technical support analyst and currently as a Service Advisor at British Airways (Call BA), I've honed my analytical skills in real-world scenarios, including fraud detection, chargeback processing, and enhancing customer experiences. My passion lies in leveraging data to solve complex problems and derive actionable insights.
- π Current Education: BS in Data Science and Applications, IIT Madras (Ongoing).
- π§ Background: BA in Psychology (IGNOU), providing a strong understanding of human behavior and cognitive processes.
- π οΈ Current Role: Service Advisor at Call BA - Subsidiary of British Airways, focusing on investigating fraudulent transactions, chargeback processing, and fare regulation adherence using Amadeus.
- π‘ Previous Role: Senior Technical Analyst at Ienergizer IT Services Private Limited, where I enhanced user experience for a global gaming community, ensured data privacy (GDPR, CISPA, COPPA, LGPD), and contributed to financial fraud prevention.
- π― Objective: To integrate my technical acumen and psychological insights to build empathetic, user-focused, and impactful data science and AI solutions.
Following "The Ultimate Learning Path to Data Science & ML Engineering on GCP," with a strong focus on practical application and portfolio building. My current educational pursuits include:
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π IBM Data Science Professional Certificate (Coursera): Actively working through modules covering the entire data science lifecycle. Currently tackling projects like the SpaceX Launch Success Prediction Capstone.
- Key areas: Python, Pandas, NumPy, Matplotlib, Seaborn, Scikit-learn (basics), SQL, Data Collection (Web Scraping, APIs), Data Wrangling, EDA, Interactive Visualizations (Folium, Plotly Dash), Predictive Modeling.
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π Applied Data Science with Python Specialization by University of Michigan (Coursera): Deepening my Python skills for data science, focusing on advanced library usage (Pandas, Matplotlib, Seaborn, Scikit-learn in-depth) and exploring areas like Natural Language Processing (NLTK) and Network Analysis (NetworkX).
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π€ Machine Learning Specialization by University of Washington (Coursera): Building a strong theoretical understanding of core machine learning algorithms (Regression, Classification, Clustering) and their practical applications through case studies.
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π Exploring:
- Advanced Machine Learning techniques and preparing for Deep Learning fundamentals.
- Cloud technologies, with an initial focus on understanding how ML concepts translate to cloud environments like Google Cloud Platform (GCP).
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π» Key Projects in Progress/Completed (from IBM Cert & Learning Path):
- SpaceX Falcon 9 Launch Analysis & Prediction:
- Collected launch data via web scraping (Wikipedia) and SpaceX API.
- Performed extensive data wrangling and feature engineering.
- Conducted EDA using SQL and Python (Matplotlib, Seaborn).
- Built interactive maps with Folium to visualize launch sites and outcomes.
- Developed an interactive dashboard with Plotly Dash for launch analytics.
- Applied classification algorithms (Logistic Regression, SVM, Decision Trees, KNN) to predict first-stage landing success, including hyperparameter tuning and model evaluation.
- (Soon to explore/currently exploring based on learning path):
- EDA on Titanic Dataset / SQL Analysis of IMDb Movie Data.
- Global CO2 Emissions Data Visualization Dashboard.
- SpaceX Falcon 9 Launch Analysis & Prediction:
- Programming & Data Manipulation: Python (Pandas, NumPy), SQL
- Data Visualization: Matplotlib, Seaborn, Plotly, Folium
- Machine Learning: Scikit-learn (Regression, Classification, Clustering - basics and growing)
- Web Development (Learning/Exploring): HTML (basics for Dash), Dash for web analytic applications
- Tools & Platforms: Jupyter Notebooks (as part of IBM cert), GitHub, Google Workspace, Microsoft Excel
- BI Tools: Power BI
- Domain Specific: Amadeus (from BA role), Zendesk (from certification)
- Soft Skills & Others: Technical Support, Customer Experience Enhancement, Fraud Prevention, Financial Analytics, Data Privacy Regulations (GDPR, CISPA, COPPA, LGPD), Problem Solving, Analytical Thinking, Game Moderation.
- IBM Data Science Professional Certificate
- Google Data Analytics Professional Certificate
- Google Advanced Data Analytics Professional Certificate
- Microsoft Power BI Data Analyst Professional Certificate
- Projects involving data analysis, machine learning, or interactive data visualization, especially those with a social impact or a psychological component.
- Open-source data science projects where I can contribute and learn.
- Projects related to ethical AI and bias detection/mitigation.
- Advanced MLOps concepts and best practices for deploying models on cloud platforms like GCP.
- Deepening my understanding of specific deep learning architectures (e.g., Transformers, advanced CNNs/RNNs).
- Networking with experienced data scientists and ML engineers for mentorship and guidance.
- My journey into data science from a psychology and tech support background.
- The projects I'm working on for the IBM Data Science Professional Certificate.
- Insights from analyzing customer behavior or detecting fraud.
- My experiences with Python, Pandas, SQL, or basic data visualization.
Can machines imagine what humans cannot? Exploring where AI meets the universe's greatest puzzles:
- π Cosmic Codebreaker - Will AI reveal dark matter's secrets?
- π Quantum Dreamer - Can neural nets simulate alternate realities?
- π§ Theory Generator - What if GPT-10 rewrites physics textbooks?
"The most exciting phrase in science isn't 'Eureka!' but 'That's funny...'" - Asimov
Let's build the tools that'll help us listen when the universe whispers back.