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OpsConcierge

The AI ops desk for small businesses — deflect FAQs on your site, escalate with full chat context, and shortlist hires from resume PDFs. Support runs leave an auditable execution log.

Repo https://github.com/YatharthSharma1309/opsconcierge
Folder OpsConcierge-App
Hackathon Build with Gemini XPRIZE — Small Business Services · deadline 18 Aug 2026 @ 1:30 AM GMT+5:30

Two agent lanes

Lane Flow
Support Widget → FAQ / RAG answer → escalate → ticket → execution log (/widget/intake)
Hiring Job post → resume upload → AI match score / shortlist → pipeline

Quick start

npm install
cp .env.example .env
# Required: DATABASE_URL (Postgres / Neon)
# Free LLM: OPENROUTER_API_KEY + AI_PROVIDER_PREFERENCE=openrouter
# Optional: Clerk keys, or AUTH_BYPASS=true for local demo without Clerk
npm run db:migrate
npm run db:seed
npm run dev

Open http://localhost:3000.

See .env.example for all variables. Never commit real API keys.

Demo mode (no Clerk)

In .env (local only — never enable bypass on a real production tenant):

AUTH_BYPASS=true
NEXT_PUBLIC_AUTH_BYPASS=true
PUBLIC_DEMO_MODE=true
NEXT_PUBLIC_PUBLIC_DEMO_MODE=true

Then npm run db:seed and use the dashboard without signing in.

Free LLM (OpenRouter — no payment)

Gemini free-tier quota is sometimes unavailable on new Google keys. For local/demo chat:

OPENROUTER_API_KEY=...          # https://openrouter.ai/keys
OPENROUTER_CHAT_MODEL=openrouter/free
AI_PROVIDER_PREFERENCE=openrouter

Details: docs/FREE_LLM.md.

Gemini + Firebase (XPRIZE evidence)

When free Gemini quota works:

GEMINI_API_KEY=...
GEMINI_CHAT_MODEL=gemini-3.5-flash
FIREBASE_DATABASE_URL=https://YOUR_PROJECT-default-rtdb.firebaseio.com
AI_PROVIDER_PREFERENCE=auto

Full steps: docs/GCP_AND_GEMINI_SETUP.md.
Readiness: GET /api/health/xprize.

Live demo

Host Status (checked Aug 2026)
https://support-ai-nine-mu.vercel.app Public — use this for judges
https://relay-ai-app.vercel.app Deployment-protected (Vercel login) — not public

Health: GET /api/health and GET /api/health/xprize on the public host. readyForXprizeDemo is true when Gemini and Firebase RTDB are configured.

Judge path: landing → widget chat → escalate / ticket operator brief → /widget/intake AI run → optional /recruitment shortlist.

Stack

Next.js 16 · React 19 · TypeScript · Prisma + Neon Postgres · Clerk (demo bypass optional) · Gemini / OpenRouter · Firebase RTDB (optional evidence) · Vercel

Modules (dashboard)

Area Routes
Support /dashboard, /knowledge, /chat, /inbox, /tickets, /widget
Execution logs /widget/intake, /widget/intake/[runId]
Hiring /recruitment, jobs + candidates
Analytics /analytics
Public /help/[slug], /widget/embed

Docs

Doc Why
docs/README.md Full documentation index
docs/HACKATHON.md XPRIZE brief, deadline, prizes
docs/DEVPOST_DESCRIPTION.md Paste-ready Devpost narrative
docs/REAL_WORLD_USE.md SMB personas & workflows
docs/FOUNDATION.md What exists in the codebase
docs/ARCHITECTURE.md System design
DEPLOY.md Vercel + Neon + Clerk production
evidence/README.md Submission evidence

License

Private / portfolio — see repo owner for terms.

About

OpsConcierge — SMB ops desk (support + hiring) for Build with Gemini XPRIZE

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