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🎯 ConversIQ — SaaS Onboarding Flow Optimizer

Built for Zoho Cliqtrix 2025 National Hackathon | Solo Build | Bot-Building Competition


🔴 The Problem

SaaS users sign up, get confused during onboarding, and silently leave — before the support team even knows they're struggling. This is called trial churn.

✅ The Solution

ConversIQ detects when a trial user is stuck and automatically triggers contextual help — before they give up.


⚙️ How It Works

Step Tool What Happens
1 Zoho SalesIQ Detects user inactivity on onboarding step (90-sec threshold)
2 Zoho Flow Receives stuck-signal via webhook, triggers next action
3 Zobot Opens contextual chat: "Having trouble with Step 3? Here's how."
4 Human Handoff If unresolved in 2 exchanges → agent gets full context

🛠️ Tech Stack

Zoho SalesIQ · Zoho Flow · Zobot · JavaScript · Webhooks · HTML/CSS


🎬 Demo Video

demo_video.mp4

🎥 Full Demo Walkthrough

Watch Demo

📊 Presentation Slides

View Project Slides


👤 Built By

Umar Abdullah A B.E. Mechanical Engineering | Velammal College of Engineering & Technology, Madurai 📧 umarabdullah24062004@gmail.com

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Proactive SaaS onboarding automation built with Zoho SalesIQ, Flow & Zobot — Zoho Cliqtrix 2025 Hackathon

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