A comprehensive System Analysis and Design specification for an educational technology startup. This project details the architectural blueprint for a cloud-based, multi-platform web application designed to facilitate online learning, secure transactions, and scheduling.
- Requirements Engineering: Translated high-level business goals into actionable functional and non-functional requirements, ensuring scalability and a user-centric experience for a diverse demographic.
- System Architecture: Designed a distributed, cloud-hosted environment featuring a relational database backend and Role-Based Access Control (RBAC).
- UML Modeling: Architected system workflows using standard Unified Modeling Language (UML), including Use Case, Activity, Sequence, and Class diagrams.
- Project Planning: Utilized Gantt charts and Agile-aligned planning methodologies to map the Software Development Life Cycle (SDLC) from requirements gathering to system delivery.
- 24/7 Automated Support: Conceptualized an AI-based ticketing system and chatbot integration to minimize administrative overhead and provide continuous customer assistance.
- Secure Authorization: Formulated strict security protocols, including complex password enforcement, automated account lockouts after multiple failed attempts, and secure third-party payment routing.
- Cross-Platform Accessibility: Optimized design constraints for Google Chrome and Apple Safari (capturing 83% of the browser market), alongside a responsive mobile application deployment.
- Role-Based Interfaces: Defined distinct, secure user interfaces and data access privileges for Customers, IT Administrators, and Management.
- Business Requirements Document (BRD): Details platform constraints, performance metrics, and security limits.
- System Design Document (SDD): Contains the structural and behavioral UML diagrams that serve as the engineering blueprint for development.