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[Bug] Checkout page broken on Firefox — forced to switch browser, then item shows out of stock #1

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Description

@YichenZhang12

Product

Billing & Quota

Description

The checkout page is not compatible with Firefox. After switching to another browser, the item shows as out of stock.

I WAS LITERALLY ON THE CHECKOUT SCREEN! I HAD TO CHANGE BROWSERS BECAUSE YOUR CHECKOUT IS BROKEN ON FIREFOX. I PUT MY CHECKOUT INFO IN. THEN IT SAID OUT OF STOCK!!! PLEASE GIVE ME A SIGN UP! I STAYED UP ALL NIGHT JUST TO NOT MISS IT!

Steps to Reproduce

1、Open the checkout page in Firefox
2、Attempt to complete payment — page is broken/incompatible
3、Switch to another browser (e.g. Chrome)
4、Return to checkout — item now shows "out of stock"

Expected Behavior

The checkout page should work correctly on Firefox. If payment was in progress, the item should remain reserved and not be marked as out of stock.

Actual Behavior

Firefox (latest version)

Environment

Logs / Screenshots

Severity

Critical - Service unavailable or data loss

Confirmation

  • I have searched existing issues and confirmed this is not a duplicate
  • I have read the relevant documentation and confirmed this is not expected behavior
  • I understand this is a public repository and all submitted content will be publicly visible

Activity

  1. github-actions commented on May 21, 2026

    @github-actions

    Thank you for submitting this bug report!

    We've received your feedback and our team will analyze and address it as soon as possible.

    Current Status: Submitted → Triaging

    Progress updates will be posted in this issue. You can also track overall progress on our Roadmap.

    If you have additional information, feel free to add it in the comments below.

  2. added
    under-reviewUnder review by product team
    and removed on May 29, 2026
  3. moved this from Backlog to Under Review in QwenCloud Roadmap & Feedback Hubon May 29, 2026
  4. added
    plannedAdded to product roadmap
    and removed
    under-reviewUnder review by product team
    on May 29, 2026
  5. moved this from Under Review to Planned in QwenCloud Roadmap & Feedback Hubon May 29, 2026
  6. moved this from Planned to Under Review in QwenCloud Roadmap & Feedback Hubon May 29, 2026
  7. moved this from Under Review to Planned in QwenCloud Roadmap & Feedback Hubon May 29, 2026
  8. moved this from Planned to Under Review in QwenCloud Roadmap & Feedback Hubon May 29, 2026
  9. moved this from Under Review to Backlog in QwenCloud Roadmap & Feedback Hubon May 29, 2026
  10. moved this from Backlog to Under Review in QwenCloud Roadmap & Feedback Hubon Jun 12, 2026
  11. moved this from Under Review to Planned in QwenCloud Roadmap & Feedback Hubon Jun 12, 2026
  12. moved this from Planned to In Progress in QwenCloud Roadmap & Feedback Hubon Jun 12, 2026
  13. moved this from In Progress to Backlog in QwenCloud Roadmap & Feedback Hubon Jun 12, 2026
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    bugProduct bug or unexpected behaviorplannedAdded to product roadmapproduct:billingBilling & Quotaseverity:criticalCritical - Service unavailable or data lossunder-reviewUnder review by product team

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