Skip to content

WHOOP 5.0 on iOS — BLE authentication/encryption failure after re-pairing #633

Open

Description

@soldatovilya

WHOOP 5.0 on iOS — BLE authentication/encryption failure after re-pairing

Device: iPhone 14 Pro, iOS 27.0.1
App: OpenStrap Edge 0.11.3+78
Band: WHOOP 5.0

The band was syncing successfully until October 21, 2026, at 17:57 (MSK). Since then, Edge has been unable to establish a working connection.

iOS reports the WHOOP as connected, and Edge recognizes it as a paired Gen 5 band (Tier 2), but Edge remains “Not connected”.

I have restarted the phone, checked Bluetooth permissions, and forgotten and re-paired the band. The issue persists.

The diagnostic logs repeatedly show:

setNotifyValue | apple-code: 5 | Authentication is insufficient.

setNotifyValue | apple-code: 15 | Encryption is insufficient.

Both occur when registering notifications for cmd_from.

Could you investigate whether this is a BLE bonding/key issue or a Gen 5 authentication issue, and advise on a safe recovery procedure that preserves local data?

I can provide the diagnostic ZIP privately if needed.

Activity

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

      Milestone

      No milestone

      Relationships

      None yet

      Development

      No branches or pull requests

      Issue actions