This repository documents core Active Directory support tasks commonly handled in IT support and helpdesk environments.
The purpose of this project is to demonstrate understanding of user administration, password support workflows, domain troubleshooting, and basic Group Policy concepts in a Windows enterprise environment.
- User account management
- Password reset workflow
- Group Policy basics
- Domain join troubleshooting
- Account lockout response
- User Account Management
- Password Reset Workflow
- Group Policy Basics
- Domain Join Troubleshooting
- Account Lockout Response
- Windows Server / Active Directory concepts
- Enterprise helpdesk workflows
- Identity and access support fundamentals
Nathan Torres
Junior IT Support | Windows | Networking | Identity Support