Paid and unable to access ?

[Jonnl227]

Bug description

When I paid and tried to log in it said we can't find this email in flie. It's factured on my credit card. Is this a scam ?

Extension Version

3,5

What browser(s) are you seeing the problem on?

Chrome, Other (Please specify)

Other browser

Firefox

Browser version number

No response

[idolize]

Hi @Jonnl227 can you share the email address you used? (you can send it to me privately on Discord or at my email david.idol at gmail if you prefer).

I assure you it is not a scam. If you were charged and are having issues signing in I can help look into it for you.

[Jonnl227]

Hi, Yes, I used ***@***.******@***.***>, but it’s still pending on my credit card. Thank you, Johnl227 Le 10 mai 2023 à 16:58, David Idol ***@***.***> a écrit : Hi @Jonnl227<https://github.com/Jonnl227> can you share the email address you used? (you can send it to me privately on Discord or at my email david.idol at gmail if you prefer). I assure you it is not a scam. If you were charged and are having issues signing in I can help look into it for you. — Reply to this email directly, view it on GitHub<#11 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/A7RMOCAML7BYRXWSXSWHBL3XFP6N5ANCNFSM6AAAAAAXSELACM>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[idolize]

Hi @Jonnl227 unfortunately if you reply to the Github issue via email it redacts the email address (it just shows up as "@.@." if you look on #11) so you'll have to reply directly on the Github webpage for me to see it (or send me an email)

[ModernKit]

Hi @Jonnl227, as @idolize mentioned, can you please email us at support@modernkit.one from the email address you are trying to use to login? We can investigate further with that information.

If you already sent it to @idolize, let us know so we can follow up with them.