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MintClinic + Archie

Governed AI infrastructure for hearing-care operations and provider performance.

MintClinic is a hearing-care CRM and operational system built around source-record integrity, visible completion, named ownership, and governed workflow execution. Archie Sales Coach is a separately deployable AI coaching system for private practice, evidence-linked evaluation, patient-consented Live Assist, debrief, and longitudinal provider development.

The products can run independently or together. Archie can be adopted alongside an existing practice-management system without a CRM migration. MintClinic can operate as the clinic system of record. In the bundle, the products exchange bounded context and authorized projections without collapsing coaching state into clinical or operational source records.

Technical thesis

Archie uses a neuro-symbolic reasoning architecture. Foundation models handle semantic interpretation and adaptive language; explicit methodology structures, evidence references, claim classes, consent state, permissions, typed actions, and deterministic source records bound what the system can claim or change.

The model is an inference layer, not the source of truth.

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Status

MintClinic and Archie are current Beta products. Some capabilities are tenant-, policy-, role-, credential-, external-response-, or consent-dependent. Broad deployment scale and independently measured product outcomes are not claimed in this repository.

Intellectual property

This repository publishes product and architecture descriptions, not the proprietary sales methodology, private production source code, model prompts, policy rules, or implementation secrets. See NOTICE.md.

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Technical whitepaper for MintClinic and Archie Sales Coach: governed AI for hearing-care operations and revenue intelligence; evidence-linked coaching, Live Assist, and neuro-symbolic reasoning.

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