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Imam-Faheem/README.md

Imam Faheem

Senior Software Engineer · Tech Lead · Full Stack


About

I build complete software products across the full stack, from the data layer and API design through to the interfaces people actually use. I have shipped production systems for hospitality businesses in Germany, schools in Pakistan, restaurants in Saudi Arabia, and clients across different industries. Each project started with a real problem someone needed solved, and ended with a working product in their hands.

I have worked directly with both technical and non-technical stakeholders throughout my career. That means translating business problems into system designs, explaining tradeoffs to clients who do not think in code, and making sure what gets built actually fits the workflow it is meant to replace. I lead teams and I build hands-on. I write frontend, backend, integrations, and deployment infrastructure. I own the whole thing.

Currently Senior Software Engineer and Tech Lead at Skyware IT Solutions, leading a team of five across four live products in the hospitality sector. Previously Lead Software Engineer at Algorithm, where I built Maktab from a blank schema to a live multi-tenant platform now running across a portfolio of private schools.


Products

🏨 Crito Smart PMS

Hotels in Germany were managing reservations, billing, and housekeeping across disconnected tools. I built a unified multi-tenant platform that centralises the full operation. Each property runs in its own isolated environment with separate data, configuration, and reporting.

Live · Skyware IT Solutions · 2025 to Present

🎙️ Crito Voice AI

Hotels were missing calls outside reception hours and losing bookings. I built an AI phone receptionist that takes calls, handles booking requests, and routes to staff when needed. Built solo across the full stack using LiveKit and OpenAI. Now live and handling real calls.

Live · Skyware IT Solutions · 2026 to Present

🖥️ Crito iKiosk

Front desks at busy hotels create bottlenecks at peak check-in times. I built a self-service kiosk terminal that lets guests complete the full check-in and check-out process independently, including payment and key card collection. No staff involvement needed.

Live · Skyware IT Solutions · 2026

🤖 Chatevo

Businesses needed a way to put an AI agent on their website that actually knows their content and can take real actions. I built an embeddable chatbot platform where businesses connect their knowledge base and deploy a context-aware agent. Supports RAG retrieval, live tool integrations via MCP, and full multi-tenant configuration.

Product Complete · Investment Phase · Own product · 2025 to Present

🏫 Maktab

Private schools were running admissions, attendance, and fee collection on spreadsheets and paper. I designed and built a multi-tenant school management platform from scratch that centralises all of it. Admissions workflow, automated billing cycles, attendance with parent notifications, timetabling, staff payroll, and financial dashboards. Each school runs in its own isolated tenant. Built as lead engineer, now in active daily use.

Live · Algorithm · 2024 to 2025 · usemaktab.com

📰 Medpost

Medical professionals needed a dedicated space to publish clinical content and engage in peer discussion, separate from general social platforms. I built the core publishing and community platform: article editor, clinical discussion threads, and a content moderation workflow. Custom Tiptap editor with rich formatting and media support.

Delivered · Algorithm · 2024 to 2025

🍽️ Restaurant Management System

A Saudi client needed a single platform to manage multiple restaurant brands and vendors, with operators able to configure menus, pricing, and business rules without developer involvement. I designed and built the full system: dynamic backend, multi-tenant data layer, and a clean GraphQL API. Scoped, built, and delivered independently as a freelance project.

Delivered · Freelance · 2023

💼 Career Connect

A client needed a hiring platform that covered the full cycle from job posting to assessed applications. I built employer, candidate, and admin surfaces with an integrated assessment module that lets employers attach tests to listings and review scored results alongside applications. Delivered end to end as a solo freelance project with role-based access control throughout.

Delivered · Freelance · 2023

🌡️ IoT Integration for Smart PMS

Hotel rooms were being heated and cooled regardless of occupancy, wasting energy and adding cost. I built an integration layer that connects guest check-in and check-out events from Crito Smart PMS to the room climate hardware in real time via MQTT, so heating adjusts automatically with guest activity.

In Progress · Skyware IT Solutions · 2026


Tech Stack

Layer Tools
Frontend Next.js · React · TypeScript · Tailwind CSS · Mantine UI · TanStack Query · Zustand · Electron.js
Backend Node.js · Python · FastAPI · Express · GraphQL · REST · WebSockets · Microservices
AI and Voice LiveKit · OpenAI · LangChain · RAG · MCP · Qdrant
Databases PostgreSQL · MongoDB · Redis · MySQL · Prisma
DevOps and Cloud Docker · Azure · GitHub Actions · Kong · CI/CD
Architecture Multi-tenant SaaS · Microservices · Event-driven · ABAC · System Design

Experience

Senior Software Engineer and Tech Lead at Skyware IT Solutions (Oct 2025 to Present) Leading a team of five engineers across four live products for the hospitality sector in Germany. Responsible for architecture, delivery, and client-facing technical decisions across the product suite.

Lead Software Engineer at Algorithm (Sep 2024 to Oct 2025) Led engineering on Maktab and Medpost. Worked with the CTO on product architecture and owned the technical roadmap. Managed sprint delivery and mentored junior engineers.

Software Engineer II at Algorithm (Nov 2023 to Sep 2024) Designed and built Maktab from scratch. Owned the full architecture, multi-tenant infrastructure, and all core modules from the first schema decision through to production.

Freelance Software Engineer (Feb 2022 to Nov 2023) Worked directly with clients across different industries and countries. Scoped requirements, designed systems, built products, and delivered them. No team, direct accountability to the client on every project.


Open to select engagements. Full stack, AI products, SaaS architecture, and engineering leadership.

📧 contact@imamfaheem.com · imamfaheem.com

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    Resume

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