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Merged
RimaAhmed1 merged 2 commits into from
Jul 26, 2026
Merged

final draft for the cli erp #590

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649801b
final draft for the cli erp
Jun 9, 2026
075a2ac
Merge branch 'main' into feature/86ewtkyz4-86ewtkz9-
RimaAhmed1 Jul 26, 2026
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104 changes: 85 additions & 19 deletions src/main/java/org/example/fromrima/AdminModule.java
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Original file line number Diff line number Diff line change
Expand Up @@ -4,29 +4,95 @@
import java.util.Scanner;

public class AdminModule {
public static void main(String[] args) {
Scanner inputBuffObj = new Scanner(System.in);
ArrayList<String> customerArray = new ArrayList<>();
public static void adminMenu(Scanner input, ArrayList<Complaint> complaints) {
System.out.print("Enter Admin PIN: ");
int pin = input.nextInt();
if (pin != 1234) {
System.out.println("Incorrect PIN");
return;
}
while (true) {
System.out.println("-------- Main Menu --------");
System.out.println(" 1. Customer\n 2. Admin\n 3. Support Staff\n 4. Exit");
int userInput = inputBuffObj.nextInt();

if (userInput == 2) {
System.out.print("Enter Admin PIN: ");
int adminPIN = inputBuffObj.nextInt();
if (adminPIN == 1234) {
System.out.println(" 1.View all complaints.\n 2.Search complaint by ID.\n 3.Close a complaint.");
if (userInput == 1) {
System.out.println(customerArray);
} else if (userInput == 2) {

System.out.println("\n--- Admin Menu ---");
System.out.println("1. View All Complaints");
System.out.println("2. Search Complaint");
System.out.println("3. Close Complaint");
System.out.println("4. Back");
System.out.println("5. Exit");
int choice = input.nextInt();
switch (choice) {
case 1:
if (complaints.isEmpty()) {
System.out.println("No Complaints Found");
}
} else {
System.out.println("InCorrect PIN");
}
for (Complaint complaint : complaints) {
System.out.println(complaint);
}
break;
case 2:
System.out.print("Enter Complaint ID: ");
int searchId = input.nextInt();
boolean found = false;
for (Complaint complaint : complaints) {
if (complaint.getComplaintId() == searchId) {
System.out.println(complaint);
found = true;
}
}
if (!found) {
System.out.println("Complaint Not Found");
}
break;
case 3:
System.out.print("Enter Complaint ID: ");
int closeId = input.nextInt();
boolean closed = false;
for (Complaint complaint : complaints) {
if (complaint.getComplaintId() == closeId) {
if (complaint.getStatus().equals("CLOSED")) {
System.out.println("Already Closed");
} else {
complaint.setStatus("CLOSED");
System.out.println("Complaint Closed");
}
closed = true;
}
}
if (!closed) {
System.out.println("Complaint Not Found");
}
break;
case 4:
return;
case 5:
System.out.println("Good Bye");
System.exit(0);
default:
System.out.println("Invalid Choice");
}
}
}

public static void assignComplaint(Scanner input, ArrayList<Complaint> complaints) {
System.out.print("Enter Complaint ID: ");
int id = input.nextInt();
input.nextLine();
boolean found = false;
for (Complaint complaint : complaints) {
if (complaint.getComplaintId() == id) {
if (complaint.getStatus().equals("CLOSED")) {
System.out.println("Closed Complaint Cannot Be Assigned");
return;
}
System.out.print("Enter Staff Name: ");
String staffName = input.nextLine();
complaint.setAssignedStaff(staffName);
System.out.println("Assignment Successful");
found = true;
break;
}
}
if (!found) {
System.out.println("Complaint Not Found");
}
}
}
35 changes: 29 additions & 6 deletions src/main/java/org/example/fromrima/CliErp.java
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Original file line number Diff line number Diff line change
@@ -1,16 +1,39 @@
package org.example.fromrima;

import java.util.ArrayList;
import java.util.Scanner;

public class CliErp {
public static void main(String[] args) {
Scanner inputBuffObj = new Scanner(System.in);
Scanner input = new Scanner(System.in);
ArrayList<Complaint> complaints = new ArrayList<>();
while (true) {
System.out.println("-------- Main Menu --------");
System.out.println(" 1. Customer\n 2. Admin\n 3. Support Staff\n 4. Exit");
int userInput = inputBuffObj.nextInt();

System.out.println("\n-------- Main Menu --------");
System.out.println("1. Customer");
System.out.println("2. Admin");
System.out.println("3. Support Staff");
System.out.println("4. Assign Complaint");
System.out.println("5. Exit");
int choice = input.nextInt();
switch (choice) {
case 1:
CustomerModule.customerMenu(input, complaints);
break;
case 2:
AdminModule.adminMenu(input, complaints);
break;
case 3:
StaffModule.staffMenu(input, complaints);
break;
case 4:
AdminModule.assignComplaint(input, complaints);
break;
case 5:
System.out.println("Good Bye");
System.exit(0);
default:
System.out.println("Invalid Choice");
}
}

}
}
62 changes: 62 additions & 0 deletions src/main/java/org/example/fromrima/Complaint.java
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Original file line number Diff line number Diff line change
@@ -0,0 +1,62 @@
package org.example.fromrima;

import java.util.ArrayList;

public class Complaint {
private int complaintId;
private String description;
private String priority;
private String status;
private String assignedStaff;
private ArrayList<String> comments;

public Complaint(int complaintId, String description, String priority) {
this.complaintId = complaintId;
this.description = description;
this.priority = priority;
this.status = "OPEN";
this.assignedStaff = "";
this.comments = new ArrayList<>();
}

public int getComplaintId() {
return complaintId;
}

public String getDescription() {
return description;
}

public String getPriority() {
return priority;
}

public String getStatus() {
return status;
}

public String getAssignedStaff() {
return assignedStaff;
}

public ArrayList<String> getComments() {
return comments;
}

public void setStatus(String status) {
this.status = status;
}

public void setAssignedStaff(String assignedStaff) {
this.assignedStaff = assignedStaff;
}

public void addComment(String comment) {
comments.add(comment);
}

@Override
public String toString() {
return "\nComplaint ID: " + complaintId + "\nDescription: " + description + "\nPriority: " + priority + "\nStatus: " + status + "\nAssigned Staff: " + assignedStaff + "\nComments: " + comments;
}
}
78 changes: 29 additions & 49 deletions src/main/java/org/example/fromrima/CustomerModule.java
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Original file line number Diff line number Diff line change
Expand Up @@ -4,57 +4,37 @@
import java.util.Scanner;

public class CustomerModule {
public static void main(String[] args) {
Scanner inputBuffObj = new Scanner(System.in);
ArrayList<String> customerArray = new ArrayList<>();
public static void customerMenu(Scanner input, ArrayList<Complaint> complaints) {
while (true) {
System.out.println("-------- Main Menu --------");
System.out.println(" 1. Customer\n 2. Admin\n 3. Support Staff\n 4. Exit");

String userInput = inputBuffObj.nextLine();
int choice;
try {
choice = Integer.parseInt(userInput);
} catch (NumberFormatException e) {
System.out.println("Invalid input. Please enter a number.");
continue;
}

if (choice == 1) {

System.out.print("Enter Complaint ID: ");
int complaintID = inputBuffObj.nextInt();
inputBuffObj.nextLine();
System.out.print("Enter Complaint Description: ");
String complaintDescription = inputBuffObj.nextLine();

System.out.print("Select Priority [ LOW / MEDIUM (default) / HIGH ] : ");
String complaintPriority = inputBuffObj.nextLine().toUpperCase();
if (complaintPriority.isEmpty() || (!complaintPriority.equals("LOW") && !complaintPriority.equals("HIGH"))) {
complaintPriority = "MEDIUM";
}


customerArray.add(complaintID + complaintDescription + complaintPriority);
System.out.println("confirmation");

}

if (choice == 2) {
System.out.print("Enter Admin PIN: ");
int adminPIN = inputBuffObj.nextInt();
if (adminPIN == 1234) {
System.out.println(" 1.View all complaints.\n 2.Search complaint by ID.\n 3.Close a complaint.");
if (choice == 1) {
System.out.println(customerArray);
} else if (choice == 2) {

System.out.println("\n--- Customer Menu ---");
System.out.println("1. Create Complaint");
System.out.println("2. Back");
System.out.println("3. Exit");
int choice = input.nextInt();
input.nextLine();
switch (choice) {
case 1:
System.out.print("Enter Complaint ID: ");
int id = input.nextInt();
input.nextLine();
System.out.print("Enter Description: ");
String description = input.nextLine();
System.out.print("Priority (LOW/HIGH) or press Enter for MEDIUM: ");
String priority = input.nextLine().toUpperCase();
if (!priority.equals("LOW") &&
!priority.equals("HIGH")) {
priority = "MEDIUM";
}
} else {
System.out.println("InCorrect PIN");
}


complaints.add(new Complaint(id, description, priority));
System.out.println("Complaint Created Successfully");
break;
case 2:
return;
case 3:
System.out.println("Good Bye");
System.exit(0);
default:
System.out.println("Invalid Choice");
}
}
}
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