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📊 Customer Churn Analysis Dashboard

A Power BI Visualization Project

This repository contains a Customer Churn Analysis Dashboard built entirely using Power BI.
The goal of the project is to analyze customer churn patterns and present insights through clear, interactive visualizations.

🔗 Live Dashboard (Power BI Service)

👉 View the Dashboard on Power BI Service

🎯 Project Objective

  • Visualize customer churn in a clear and interactive format
  • Highlight patterns related to demographics, geography, services, and payment behaviors
  • Support business understanding of customer retention challenges

📌 Key Features

✔ Power BI Dashboard

  • Churn analysis overview
  • Churn by demographics
  • Geographic churn patterns
  • Subscription, contract, and service breakdowns
  • Clean layout with user-friendly filters

🛠️ Tools Used

Tool Purpose
Power BI Desktop Dashboard creation
Power BI Service Hosting and sharing dashboard
Excel / CSV Data source

👥 Team Members

  • Mariam Medhat
  • Manar Samir
  • Ghada Ragab
  • Nermeen Noaman