Feature List
The FAQ package is an extension providing an FAQ or rather a knowledge database.
It facilitates speeding up the knowledge transfer between agents or (using a public web interface) between organizations and their customers, therefore effectively saving time.
Further information can be found here.
Prerequisites
- Znuny 7.3
Installation
Download the package and install it via admin interface -> package manager.
Configuration
See the available setting in the System Configuration.
Download
Download the latest version.
Commercial Support
For this extension and for Znuny in general visit www.znuny.com. Looking forward to hear from you!
Enjoy!
Your Znuny Team!