OpenAI Timeout Error

[kenykj49]

openai.error.Timeout: Request timed out: HTTPSConnectionPool(host='api.openai.com', port=443): Read timed out. (read timeout=600)

I'm using select_cards.py to try and process the learning objectives with the AnKing deck. I'm only doing a test run of two lectures (37 learning objectives). I keep getting timeout errors. It is also taking a very long time to process the objectives.

[zachalmers]

Sounds like an issue with the API itself? Was OpenAI having issues when you were trying to run the scripts? That would be my first question

…

On Sat, Nov 4, 2023 at 6:18 AM kenykj49 ***@***.***> wrote: openai.error.Timeout: Request timed out: HTTPSConnectionPool(host=' api.openai.com', port=443): Read timed out. (read timeout=600) I'm using select_cards.py to try and process the learning objectives with the AnKing deck. I'm only doing a test run of two lectures (37 learning objectives). I keep getting timeout errors. It is also taking a very long time to process the objectives. — Reply to this email directly, view it on GitHub <#5>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ABV3P6VN65OYAGLVAKT6IGDYCYQB3AVCNFSM6AAAAAA65QINJKVHI2DSMVQWIX3LMV43ASLTON2WKOZRHE3TOMRYG44TINQ> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[kenykj49]

OpenAI does not appear to be having any issues. It will just sit on "processing objective #" until it times out eventually. Doing the same thing today. I've tried decreasing the file size of the AnKing deck by just using the Step 1 tagged cards.

I even attempted to add some retry logic to the code without any luck as well as increasing the timeout limit:

def handle_api_error(func):
    def wrapper(*args, **kwargs):
        max_retries = 5
        backoff_factor = 2
        for attempt in range(max_retries):
            try:
                return func(*args, **kwargs)
            except (RateLimitError, APIError, ServiceUnavailableError) as e:
                wait = backoff_factor ** attempt
                print(f'API Error: {e}. Waiting {wait}s before retrying.')
                time.sleep(wait)
            except requests.exceptions.Timeout as e:
                # Handle timeout specifically if it's a recurring issue
                print(f'Request Timeout: {e}. Adjusting request strategy.')
                # Adjust strategy, e.g., by reducing payload, increasing client-side timeout, etc.
        raise
    return wrapper

[zachalmers]

comment out the error handling to see what the actual api error is would be my next step. I never has the api time out on me, only that it was overloaded sometimes.

…

On Sun, Nov 5, 2023 at 3:24 PM kenykj49 ***@***.***> wrote: OpenAI does not appear to be having any issues. It will just sit on "processing objective #" until it times out eventually. I've tried decreasing the file size of the AnKing deck by just using the Step 1 tagged cards. I even attempted to add some retry logic to the code without any luck: def handle_api_error(func): def wrapper(*args, **kwargs): max_retries = 5 backoff_factor = 2 for attempt in range(max_retries): try: return func(*args, **kwargs) except (RateLimitError, APIError, ServiceUnavailableError) as e: wait = backoff_factor ** attempt print(f'API Error: {e}. Waiting {wait}s before retrying.') time.sleep(wait) except requests.exceptions.Timeout as e: # Handle timeout specifically if it's a recurring issue print(f'Request Timeout: {e}. Adjusting request strategy.') # Adjust strategy, e.g., by reducing payload, increasing client-side timeout, etc. raise return wrapper — Reply to this email directly, view it on GitHub <#5 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ABV3P6R3VSPXZPTAYFC53DLYC7YY5AVCNFSM6AAAAAA65QINJKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTOOJTHA2TAMJXHE> . You are receiving this because you commented.Message ID: ***@***.***>