I'm looking for some research to help support keeping indicators of scrolling present on a page.
MacOS and Windows no longer show scrollbars by default on a page until the user begins scrolling. Users can individually override this setting to make scrollbars persistent for their operating system.
Unfortunately, I'm seeing this use of non-persistent scrollbars being adopted more in web design, with the result that there is no indication to users that content scrolls. As a results, we are seeing users failing to understand that they can scroll to view more content.
Make the Relationship Clear Between Controls and the Content They Affect kinda covers this principle, but contains nothing explicit about making indicators persistent.
I'm hoping the group can both provide some guidance on the benefit of persistent scroll indicators and some research to back that up.
I'm looking for some research to help support keeping indicators of scrolling present on a page.
MacOS and Windows no longer show scrollbars by default on a page until the user begins scrolling. Users can individually override this setting to make scrollbars persistent for their operating system.
Unfortunately, I'm seeing this use of non-persistent scrollbars being adopted more in web design, with the result that there is no indication to users that content scrolls. As a results, we are seeing users failing to understand that they can scroll to view more content.
Make the Relationship Clear Between Controls and the Content They Affect kinda covers this principle, but contains nothing explicit about making indicators persistent.
I'm hoping the group can both provide some guidance on the benefit of persistent scroll indicators and some research to back that up.