Help Subsystem

[jtdroste]

Needs to be there for GenCyber

[jtdroste]

More elaboration....

• Competition Central needs a widget for this subsystem
• Modal for requesting help needs to be created
• Button needs to be added on inject view pages

Use HELPq as a example.

[jtdroste]

Generic flow:

1. User completes the modal for "requesting help"
2. Mentors/White Team sees a new "ticket"
3. ^ "claims" a ticket (setting ticket stage = 1)
4. ^ "finishes" a ticket (setting ticket stage = 2)

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Some things to think of...

• Are "tickets" only linked to an inject?
• Can we create a "ticket" outside an inject? How should the UI look like?
• Should we consider adding/thinking of a White Team mobile command central UI?

[jtdroste]

This will also require a re-design of Competition Central.