INTAKE FAILED 2026-06-21: M.O.T. connector not attached to scheduled session

[rheos]

Scheduled intake run failed — action required

Date: 2026-06-21 (UTC ~03:05)
Run type: Scheduled/automated intake routine

What happened

The intake routine started but cannot file any tickets. Two blockers confirmed:

1. M.O.T. MCP connector tools absent — mot_get_ministry_config, mot_list_tickets, mot_create_ticket, mot_update_ticket are all missing from the session's available tools. ToolSearch found no mot_* tools at all.
2. Direct HTTP to rheo.ca blocked — egress policy returns 403 host not in allowlist. The curl fallback is not usable from the cloud routine environment (as documented in SKILL.md).
3. PushNotification tool absent — no push notification was sent; this GitHub issue is the only notification channel available.

What was NOT done

• No snooze-wakeup sweep
• No Gmail scan
• No tickets filed or updated
• No heartbeat ticket filed
• last_successful_run in mot_get_status has NOT advanced

Fix needed

Re-run the intake session with the M.O.T. connector properly attached. The connector must expose mot_get_ministry_config, mot_list_tickets, mot_create_ticket, and mot_update_ticket tools. Check the session environment configuration at code.claude.com to verify the M.O.T. connector is enabled for this scheduled routine.

Gmail mail from the last 3 days (bills up to 14d) will be picked up on the next successful run via the -label:MOT/Processed filter — no mail will be lost, but nothing has been filed today.