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Process Definition Document (PDD)

Document Type: Discovery / Business Requirements Target Audience: RPA Lead, Business Analysts

1. Process Background

Process Name:
Business Goal:

2. Process Scope

In-Scope:
Out-of-Scope:

3. Current Process (As-Is)

Step-by-step description of the manual process.
Volume, Frequency, and Average Handling Time (AHT).

4. Business Exceptions

Handling scenarios that deviate from the standard process.

5. Sign-off

Business Process Owner: ____________________