Google Authenticator was unable to read the code

[pcdog]

one of my users got the error message from Google Authenticator that "Is unable to interpret this code"

In German, it was "Code kann nicht ausgewertet werden"

My WHMCS version is the newest 7.1

entering the code from hand worked

[wzul]

I don't face the issue. Btw, I have update the Google Authenticator class with the latest one. Don't know if this have an effect on this issue or not. I have upload it to my repo too! :)

[dionysius]

@wzul can you open a pull request please
@pcdog can you somehow make a screenshot of that image so I can investigate?

[pcdog]

Will do, need the colleague back in the office tomorrow ;)

[wzul]

@dionysius will do. But,

• I change every code for database query to use Capsule (sometimes even we don't need to).
• I change the flow if the client login using Backup Code. The client will be given new Backup Code instead disabling the Two-Factor.

Is that ok? I am new to git. Teach me please :)

[dionysius]

@wzul then it is difficult :) no problemo, I'll have a look myself

[jozephbrasil]

@wzul send us the code then we can PR the code. There is instructions on github that help make this easier. I am on phone now and as soon as possible I will send you links with help. Basically you need to fork and and send a PR after changes.

[wzul]

@dionysius @jozephbrasil

Sorry for late. You have found my code and it was sent to pull request.

Thank you :)

[dionysius]

I've merged the pull request of wzul so you might test it when I release the next version. If it fails: please provide (e.g. from a dummy account for privacy reasons) a screenshot of the qr-code

[007basaran]

Hello,

Go whmcs module folder.

/htdocs/modules/addons/oath

Open the clientareaoath.tpl with notepad++

Find This Line : <img src="{$modulelink}&qr=1&secret={$secret}" />

Change TO : <img width="177" height="177" src="{$modulelink}&qr=1&secret={$secret}" />

Return oauth page and CTRL + F5 flush page. Authenticator will work this time.

Regards.