Is the Hybrid-Join scenario supported?

[KarlHoward21]

Hi there!

Quick question because the rollout of the problem keeps coming back with the same mistakes(Autopilot Hybrid-Join, Agent beendet sich mit TenantId not available, Entra-Join noch ausstehend). Is that Scenario supported or are we trying to run it in an unsupported scenario?

[okieselbach]

Hi, yes the scenario is absolutely supported but hybrid has shown in the past it can fail on so many ways. I have plenty of hybrid join devices running successful. Hybrid join has many different timing issues, way way more complex than the Entra join scenario. Timing and syncing issues are most likely an issue. Can you report a session then I will have a look if I can see something what might cause your issue.

Have you already looked at this article: https://docs.autopilotmonitor.com/troubleshooting-and-support/hybrid-join-late-device-registration

Feel free to contact me in the portal and report a session. I support in the analysis.