Service name
namespace: laa-data-claims-data-factory-uat
Service environment
Impact on the service
Unable to connect to data source to ingest data into the LAA Data Factory account
Problem description
Cannot connect to the RDS Postgres database in the cloud platform account from the LAA Data Factory Mod Platform test account.
The network firewall has a PASS rule to allow traffic to flow through the transit gateway. The security groups have been updated to also allow traffic flow.
DNS resolution is successful from an EC2 in the Data Factory account but a connection attempt to the database times out.
Contact person
Serj Hassan on Slack
Service name
namespace: laa-data-claims-data-factory-uat
Service environment
Impact on the service
Unable to connect to data source to ingest data into the LAA Data Factory account
Problem description
Cannot connect to the RDS Postgres database in the cloud platform account from the LAA Data Factory Mod Platform test account.
The network firewall has a PASS rule to allow traffic to flow through the transit gateway. The security groups have been updated to also allow traffic flow.
DNS resolution is successful from an EC2 in the Data Factory account but a connection attempt to the database times out.
Contact person
Serj Hassan on Slack